Ronald Gasca
Balaton
Summary
Proven Sales Consultant with a track record of boosting customer satisfaction and sales revenue through expert CRM and consultative sales techniques. At Johnson Brothers Liquor Company, excelled in territory expansion and customer retention, leveraging product knowledge and exceptional service to exceed client expectations. Skilled in time management and B2B sales, consistently securing repeat business.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Johnson Brothers Liquor Company
02.2017 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Managed customer accounts to secure customer satisfaction and repeat business.
Sales Representative
Doll Distributing
03.2012 - 02.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
Bachelor of Arts - Graphic Design
University of Sioux Falls
Sioux Falls, SD01.2000
Associate of Arts - General Studies
Minnesota West Community And Technical College
Worthington, MN05.1998
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Territory Management
- B2B Sales
- Territory expansion
- Customer Service
- Sales consultation
- Customer Retention
Timeline
Sales Consultant
Johnson Brothers Liquor Company
02.2017 - Current
Sales Representative
Doll Distributing
03.2012 - 02.2017
Bachelor of Arts - Graphic Design
University of Sioux Falls
Associate of Arts - General Studies
Minnesota West Community And Technical College
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