Years of work experience dedicated Worker willing to take on any task to help team. Offering years of experience in mental health, and communications work fields.
Languages: English , Tigrinya, Amharic
Overview
9
9
years of professional experience
Work History
Psychiatric Rehabilitation Counselor
ResCare
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Assisted individuals with addressing disabilities and developing career plans.
Assisted clients in exploring career options and vocational goals.
Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
Assessed clients' mental health needs, developed treatment plans and monitored progress.
Delivered brief interventions to help clients develop healthy coping skills.
Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
Case Manager
Redeemer Services
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
PCA/Managing Director
Holistic Home Care
11.2019 - 08.2022
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Scheduled and accompanied clients to medical appointments.
Documented residents' mental status, sleep and eating patterns in medical record books.
Planned, prepared and served meals and snacks according to prescribed diets.
Ran errands for patients, did shopping, and picked up other necessities.
Shopped for groceries regularly in order to keep house stocked with necessities.
Remained alert to problems or health issues of clients and competently responded.
Supported patient admissions, discharges and transfers to promote team productivity.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Accomplished multiple tasks within established timeframes.
Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Successfully maintained clean, valid driver's license and access to reliable transportation.
Designated Coordinator
Harmony Homes Minnesota
08.2020 - 08.2022
Monitored progress and documented patient health status changes to keep care team updated.
Supervised daily activities and provided assistance to staff.
Maintained clean, safe and well-organized patient environment.
Completed regular check-ins and progress report for each client.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Maintained strong connections within caregiver community to gain continuous knowledge.
Assisted with daily living activities, running errands and household chores.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Liaised with key accounts to deliver targeted administrative household support.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Bible Study Leader
Eagle Brook Church
12.2020 - Current
Implemented diverse strategies to introduce, explain and restate biblical subject matter concepts.
Created study environment promoting positive social interaction and active engagement in learning.
Used strong interpersonal communication skills to convey information to others.
Assisted program manager with planning and fundraising responsibilities.
Barista Shift Lead
Starbucks, Barista
06.2015 - 09.2018
Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Memorized ingredients and recipes for wide variety specialty drinks.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Served customers quickly and efficiently and created strategies to prevent delays.
Monitored food preparation, production and plating for quality control.
Regularly cleaned and sanitized bar area,refrigeration and storage areas.
Personal Nanny
Families
06.2017 - 01.2020
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Facilitated relationships with children and parents by developing caring and structured home environments.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Led indoor and outdoor activities to entertain and occupy children.
Studied and researched food allergies to understand requirements for individuals with such conditions.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Prepared healthy, age-appropriate snacks and meals.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
Master of Science - Clinical Mental Health Counseling
Capella University
Minneapolis, MN
Bachelor Of Arts - Mental Health Psychology
Metropolitan State University
Saint Paul, MN
Bachelor of Arts - Public Relations And Organizational Communication
Metropolitan State University
Saint Paul, MN
High School Diploma -
Woodbury Senior High School
Woodbury, MN
06.2016
Skills
Public outreach
Money handling
Public speaking
Critical Thinking
Spiritual guidance
First Aid/CPR
Interpersonal Communication
Self-Motivated
Teamwork and Collaboration
Written Communication
Analytical and Critical Thinking
Discharge Planning
Patient Care
Rehabilitation
Active Listening
Patient Assessment
Medication dispensing
Healthy meal preparation
Journalism
Proofreading
Editing and review
Excellent Communication
Organization and Time Management
Timeline
Bible Study Leader
Eagle Brook Church
12.2020 - Current
Designated Coordinator
Harmony Homes Minnesota
08.2020 - 08.2022
PCA/Managing Director
Holistic Home Care
11.2019 - 08.2022
Personal Nanny
Families
06.2017 - 01.2020
Barista Shift Lead
Starbucks, Barista
06.2015 - 09.2018
Psychiatric Rehabilitation Counselor
ResCare
Case Manager
Redeemer Services
Master of Science - Clinical Mental Health Counseling
Capella University
Bachelor Of Arts - Mental Health Psychology
Metropolitan State University
Bachelor of Arts - Public Relations And Organizational Communication
Metropolitan State University
High School Diploma -
Woodbury Senior High School
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