Rose Westlund
Minneapolis
Summary
Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Dedicated to increasing sales by providing the ultimate customer experience. Several years of experience in various retail settings with a proven track record of job success.
Overview
13
13
years of professional experience
Work History
Activities Assistant
Birchwood Home
03.2025 - Current
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Resident Assistant
Silvercrest Properties
09.2024 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Personal Care Attendant
We Care Health Professionals
05.2019 - Current
- Assisted Clients with activities of daily living, such as Bathing, Dressing, Grooming, and Toileting
- Provided companionship to elderly and disabled clients in their homes, or other residential facilities
- Performed Housekeeping, duties including Laundry, Vacuuming, dusting, mopping floors
- Also changing bed linens
- Assisted Physical Therapists with exercises designed to increase strength, coordination, balance and flexibility
- Ensured safety of patients, by monitoring environment, and responding promptly to any emergency situations that may arise
- Provided emotional support to clients by listening attentively, and engaging them in meaningful conversations
Carwash Attendant
Holiday Stationstores
05.2013 - 07.2015
- Greeted customers and answered questions about services offered
- Assisted customers with Carwash packages, and add-on services
- Inspected vehicles for damage, prior to washing
- Worked closely with team members to ensure efficient service delivery
Medical Administrative Assistant
African Family Services
04.2012 - 12.2012
Education
Medical Administrative Assistant -
Everest Institute
Eagan, Minnesota01.2012
Skills
- Critical thinking and problem solving
- Ability to Multitask
- Communication Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Fast Learner
- Effective Time Management
- Customer Service Skills
Timeline
Activities Assistant
Birchwood Home
03.2025 - Current
Resident Assistant
Silvercrest Properties
09.2024 - Current
Personal Care Attendant
We Care Health Professionals
05.2019 - Current
Carwash Attendant
Holiday Stationstores
05.2013 - 07.2015
Medical Administrative Assistant
African Family Services
04.2012 - 12.2012
Medical Administrative Assistant -
Everest Institute
Personal Information
Title: Customer Service
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