RoTasha Warren

Capella University

Minneapolis

03.2016 - Current

Completed a Course Configuration stretch role (Q2 2025 DACs), dedicating 10 hours per week in Campus Solutions (CS) to process quarterly academic changes and troubleshoot configuration issues.
Leading UAT efforts for Admission and Records Operations FA 2.0 project, ensuring seamless integration and functionality.
Played a key role in the launch of MOW, working cross-functionally to ensure a smooth transition, and resolve system issues.
Executed model transitions, including Model A to Model B, FlexPath 1.0 to 2.0, and Blackboard to Canvas conversion, to support a seamless learner experience.
Pulled and analyzed data to streamline processes and improve reporting accuracy.
Managed and contributed to the RBA Bot, new products, program restages, and FP grading change management initiatives.
Collaborated regularly with the Registrar’s Office, Configuration Team, Academic Coaching, CIT, C2L, and SF Teams to align projects with institutional goals.
Developed and provided training materials and Standards of Work (SOWs) for internal teams and partners.
Evaluated collected data and reported results and recommendations to stakeholders and management.
Provided technical expertise regarding reporting functions and applications.

Summary