Roxana Quintero Arroyo
Eagan
Summary
Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
5
5
years of professional experience
Work History
Teller
My Credit Union
12.2023 - Current
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
- Educated customers on use of banking website and mobile apps.
Toddler Teacher
Gardner School of Edina
08.2021 - 09.2023
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Established positive relationships with students and families.
- Organized and supervised large and small group activities.
Cashier
Pilgrim Laundromat
07.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
South Education Center
Richfield, MN06-2022
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Spanish speaking
- Great punctuality
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Teller
My Credit Union
12.2023 - Current
Toddler Teacher
Gardner School of Edina
08.2021 - 09.2023
Cashier
Pilgrim Laundromat
07.2020 - 02.2021
High School Diploma -
South Education Center
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