Ruby Davison
Minneapolis
Summary
Motivated barista leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills, I love to work within busy and constantly changing environments.
Overview
2
2
years of professional experience
Work History
Deca Coffee Shop Manager
Teacher, Welken/SLP school
Spring Lake Park
09.2023 - Current
- Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak times.
- Rang up orders on cash register to process cash and credit card.
- Monitored employee performance and corrected errors impacting service, safety and profits.
- Organized promotions to launch new coffee drinks and increase sales.
- Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
- Addressed customer complaints promptly and professionally, resolving issues effectively.
- Managed daily operations of coffee shop, including cleaning the shop and taking inventory.
- Provided leadership by setting a positive example for staff members in terms of attitude, attendance, punctuality, appearance, work ethic and job knowledge.
Education
High School Diploma -
Spring Lake Park High School
Spring Lake Park06-2027
Skills
- Customer service
- Inventory management
- Staff training and development
- Barista skills
- Training employees
- Menu updating
- Staff management
- Cash handling
- Dependable and responsible
- Multitasking Abilities
Timeline
Deca Coffee Shop Manager
Teacher, Welken/SLP school
09.2023 - Current
High School Diploma -
Spring Lake Park High School