Ruby Sandberg
Eagan
Summary
Resourceful Criminal Justice graduate with an associate degree and experience in leadership and operations management. Demonstrates strong communication, organizational, and critical thinking skills to navigate challenging situations. Eager to contribute academic knowledge and support team success in an entry-level role within the criminal justice field.
Overview
4
4
years of professional experience
Work History
Experience Manager
Fresh Thyme Market
06.2026 - Current
- Oversee daily front-end operations to maintain efficient service and a positive customer experience.
- Handle administrative responsibilities, including employee timekeeping corrections, payroll-related inquiries and operational documentation such as filing and invoices.
- Coordinate with store leadership and support teams to address staffing needs, resolve operational issues and maintain efficient store operations.
- Support employee training, communicate company expectations and assist with implementing customer engagement initiatives including rewards program promotions.
Barista
Caribou Coffee
02.2026 - 06.2026
- Prepared espresso beverages and handcrafted drinks to company recipe standards.
- Greeted guests promptly and delivered friendly, accurate service at register.
- Operated point-of-sale system to process orders, payments, and adjustments.
- Maintained clean service areas, equipment, and food-contact surfaces throughout shift.
Stylist Sales Associate
Maurices
05.2025 - 06.2026
- Assisted customers with outfit selection, sizing, and styling recommendations to drive positive shopping experiences.
- Delivered product knowledge on apparel, fit, and promotions to strengthen customer confidence and close sales.
- Processed sales transactions accurately using POS systems and handled cash, card, and return requests.
- Maintained fitting rooms, restocked merchandise, and organized sales floor to support smooth store operations.
Team Lead
Crocs
04.2023 - 09.2025
- Led daily sales floor operations to support customer experience and store performance.
- Monitored opening, closing, and shift coverage to maintain consistent store execution.
- Coached associates on POS transactions, product knowledge, and service standards.
- Coordinated stockroom organization, replenishment, and inventory accuracy across merchandise areas.
Education
Associate of Science - Criminal Justice
Inver Hills Community College
Inver Grove Heights, MN06-2025
Skills
- Customer Service
- Sales & Product Knowledge
- Customer Experience Strategy
- Operational Management
- Proficient in Microsoft 365 & Google Workspace
- Attention to detail
- Team Leadership & Collaboration
Additional Experience
- Inver Hills Community College, Inver Grove Heights, MN — Guest Relations/Administrative Assistant (Front Desk)
- SPIRE Credit Union, Woodbury, MN — Teller
- Hy-Vee Eagan, MN - Cashier / Food Service
- Mount Olivet Day Services - Edina, MN - Teacher’s Aide
Timeline
Experience Manager
Fresh Thyme Market
06.2026 - Current
Barista
Caribou Coffee
02.2026 - 06.2026
Stylist Sales Associate
Maurices
05.2025 - 06.2026
Team Lead
Crocs
04.2023 - 09.2025
Associate of Science - Criminal Justice
Inver Hills Community College