Rula Osman
Rochester
Summary
Strategic and globally experienced project contributor with a B.Sc. in Applied Economics, hands-on healthcare and data experience, and a proven record coordinating cross-functional teams in high-stakes environments. Known for navigating ambiguity, driving efficiency, and delivering results under pressure. Currently pursuing Google Project Management certification to expand execution capabilities. Seeking to join Epic to lead software implementations that improve global healthcare outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Mayo Clinic
Rochester
10.2024 - Current
- Serve as strategic support to four department leaders across Pharmacy, Clinical Genomics, Cardiovascular Surgery, General Internal Medicine, and the Vice Chair of Nursing.
- Led end-to-end coordination for three concurrent recruitment efforts—each with distinct candidate pools and up to 8-person panels—handling scheduling, HR alignment, candidate communication, and day-of execution.
- Proposed and implemented single-day interview consolidation, reducing cycle time and simplifying logistics across stakeholders.
- Maintained precise communications across all parties, provided real-time updates, resolved conflicts, and ensured timely decision-making.
- Supported the integration of an on-demand healthcare app in collaboration with Cactus (external vendor)—acted as liaison between Mayo Clinic clinical and operational stakeholders and external development teams.
- Facilitated cross-departmental alignment, tracked project needs, communicated tech and operational requirements, and ensured smooth implementation without disrupting patient services.
- Managed performance appraisal logistics for staff, collaborating with HR to streamline evaluations and ensure documentation accuracy.
- Tools used: Microsoft Outlook (calendar management, tracking), Teams (cross-functional coordination), Excel (planning), PowerPoint (presentation material creation).
ER Volunteer
Mayo Clinic
Rochester
02.2024 - Current
- Assist with patient flow and admin support in high-pressure emergency environment.
Associate Personal Banker (SAFE)
Wells Fargo
Rochester
02.2024 - 10.2024
- Served as frontline financial advisor for personal and business clients, meeting needs under compliance and risk constraints.
- Partnered with internal departments to resolve fraud cases and complex client escalations.
- Achieved 115% of sales targets and earned Employee of the Month.
Data Analyst
Basha Basha Co. Ltd
Khartoum
01.2022 - 03.2023
- Built dashboards and data visualizations that accelerated reporting efficiency by 25%.
- Delivered insights on operational trends that directly informed leadership decision-making.
Assistant Project Coordinator
UNESCO
Khartoum
01.2021 - 01.2023
- Managed logistics and documentation for multi-stakeholder educational projects in partnership with the British and Malaysian embassies.
- Spearheaded project reporting and scheduling, contributing to programs completed 10% ahead of schedule.
- Facilitated teacher workshops across underserved communities, improving educational outcomes and driving measurable adoption of technical curriculum.
Education
B.Sc. (Honors) - Applied Economics
University of Medical Sciences and Technology
Khartoum, Sudan12.2022
Skills
- Project Coordination & Implementation
- Stakeholder Communication & Client Support
- Cross-Functional Team Leadership
- Data Analysis & Insight Generation
- Healthcare & Public Sector Experience
- Operational Logistics & Risk Mitigation
- Bilingual Communication (English/Arabic)
Certification
Google Project Management Certificate, In Progress, Coursera, https://www.coursera.org/account/accomplishments/records/UK0V47SFN94F
Volunteer Experience
ER Volunteer, Mayo Clinic, Rochester, MN, 02/01/24, Present, Assist with patient flow and admin support in high-pressure emergency environment.
Languages
- English (Fluent)
- Arabic (Fluent)
- Turkish (Elementary)
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Affiliations
Undergraduate Researcher
“The Effects of Foreign Direct Investment on Unemployment: The Case of Sudan (2004–2020)”
University of Medical Sciences and Technology | Dec 2022
- Conducted 17-year time-series econometric analysis using regression and correlation models to assess FDI’s impact on Sudan’s unemployment, GDP, and exports
- Identified weak inverse correlation between FDI and unemployment; significant negative correlation between FDI and GDP; and weak positive correlation with exports
- Presented findings to university leadership as a requirement for graduation with honors; received top grade (A) for research and defense
- Analyzed macroeconomic variables using secondary data from the World Bank, Central Bank of Sudan, and national statistics bureau
References
References available upon request.
Timeline
Administrative Assistant
Mayo Clinic
10.2024 - Current
ER Volunteer
Mayo Clinic
02.2024 - Current
Associate Personal Banker (SAFE)
Wells Fargo
02.2024 - 10.2024
Data Analyst
Basha Basha Co. Ltd
01.2022 - 03.2023
Assistant Project Coordinator
UNESCO
01.2021 - 01.2023
B.Sc. (Honors) - Applied Economics
University of Medical Sciences and Technology
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