Russell Lattin
Minneapolis,MN
Summary
Versatile and results-oriented professional with a track record of enhancing customer satisfaction and streamlining operations at Midwest Exteriors MN. Skilled in power tools operation and excelling in time management, I have significantly reduced installation errors and improved team productivity. My expertise in mechanical aptitude and ability to mentor junior staff highlight my comprehensive skill set and dedication to excellence.
Overview
13
13
years of professional experience
Work History
Lead Installer
Midwest Exteriors MN
12.2022 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Delivery Driver
DoorDash
01.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Supervisor
UPS
08.2018 - 01.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sterile Processing Technician Level 2
Mercy Hospital
01.2012 - 04.2018
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Verified and maintained proper documents and records for sterilization.
Education
High School Diploma -
Kirkintilloch Secondary School
Kirkintilloch, Scotland, UKSkills
- Power tools operation
- Mechanical aptitude
- System installations
- Task delegation
- Time management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Installer
Midwest Exteriors MN
12.2022 - Current
Delivery Driver
DoorDash
01.2021 - Current
Supervisor
UPS
08.2018 - 01.2021
Sterile Processing Technician Level 2
Mercy Hospital
01.2012 - 04.2018
High School Diploma -
Kirkintilloch Secondary School
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