RYAN ANDERSON
Minneapolis
Summary
Accomplished in exceeding sales targets, increasing customer numbers and streamlining business operations. Skilled at marketing and selling insurance products by applying first-rate communication and negotiation strengths.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Bartender
Vic's
Victoria, MN
02.2024 - Current
- Crafted and served diverse beverage selections while ensuring compliance with health and safety regulations.
- Provided exceptional customer service, enhancing guest satisfaction through personalized interactions and drink recommendations.
- Maintained cleanliness and organization of bar area, optimizing workflow efficiency during peak hours.
- Trained new staff on bartending techniques, drink preparation, and customer engagement strategies to improve team performance.
Independent Insurance Agent
RGA Insurance, LLC
St Louis Park, MN
10.2021 - Current
- Developed tailored insurance solutions to meet diverse client needs.
- Cultivated strong client relationships, ensuring ongoing satisfaction and retention.
- Analyzed market trends to identify new opportunities for business growth.
- Guided clients through complex policy options, enhancing their understanding of coverage.
Agency Owner
Farmers Insurance Agency
St Louis Park, MN
02.2012 - 10.2021
- Processed referrals and promoted company services and products to increase sales by 20%.
- Consulted with clients to assess and meet short- and long-term goals.
- Presented and explained product options to clients based on stated needs and goals.
- Planned, coordinated, organized and directed all agency operations.
- Negotiated coverage, policy pricing and service delivery during meetings with customers, agents or brokers.
Bartender
Toby Keith's I Love This Bar & Grill
St Louis Park, MN
10.2012 - 06.2015
- Developed creative cocktail recipes that aligned with seasonal promotions, driving increased sales and customer interest.
- Monitored inventory levels and assisted in ordering supplies, contributing to cost control and waste reduction efforts.
- Collaborated with kitchen staff to coordinate food pairing suggestions, enhancing overall dining experience for guests.
- Implemented streamlined processes for drink preparation, resulting in faster service times during high-demand periods.
Restaurant Manager
Applebee's Grill + Bar
Chanhassen, MN
04.2010 - 02.2012
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs daily.
- Developed and maintained exceptional customer service standards.
- Conducted daily pre-shift and weekly departmental meetings to promote better organization and productivity.
- Trained and mentored staff on cocktail preparation and customer service excellence.
- Directed daily bar operations, ensuring compliance with health and safety regulations.
Bartender
Applebee's Grill + Bar
Chanhassen, MN
02.2004 - 04.2010
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Balanced daily registers and generated sales reports for management.
- Talked easily with patrons to build rapport and earn repeat business.
- Trained new bartenders on drink preparation and upselling techniques.
Education
Bachelor of Science - Business And Marketing
University of Minnesota - Twin Cities
Minneapolis, MN05.2007
Skills
- Risk management
- Sales strategics
- Task delegation
- Employee development
- Marketing expertise
- Revenue growth
- Bookkeeping
- Closing techniques
- Setting budgets
- Strong multitasking
- Customer service
- Highly reliable
Accomplishments
- 2012 Blue Vase Award for Life Insurance
- 2016 Championship Award
- 2016 Life Insurance Leader Award
- 2017 Life Insurance Leader Award
- 2017 2nd Quarter Life Production
- 2017 Toppers Club Award
- 2017 President Council Nominee
- 2017 May Agent of Month
- 2018 Life Insurance Leader Award
- 2018 Toppers Club Award
- 2019 Blue Vase Award Life Insurance
Certification
- Property and Casualty Insurance State License MN/WS
- Life and Health Insurance State License MN/WS
- Series 6 and 63 Variable Financial Products State License
Timeline
Bartender
Vic's
02.2024 - Current
Independent Insurance Agent
RGA Insurance, LLC
10.2021 - Current
Bartender
Toby Keith's I Love This Bar & Grill
10.2012 - 06.2015
Agency Owner
Farmers Insurance Agency
02.2012 - 10.2021
Restaurant Manager
Applebee's Grill + Bar
04.2010 - 02.2012
Bartender
Applebee's Grill + Bar
02.2004 - 04.2010
Bachelor of Science - Business And Marketing
University of Minnesota - Twin Cities