Led a team of lawn care professionals, providing clear direction, setting performance expectations, and fostering a culture of accountability and excellence.
Developed and maintained strong customer relationships, resolving inquiries and issues promptly, and actively seeking customer feedback to enhance service offerings.
Assumed leadership responsibilities in the absence of the CEO, ensuring continuity and maintaining high service standards.
Seasonal Maintenance Employee
City of Apple Valley
05.2024 - 08.2025
Coordinated daily operations and prioritized multiple tasks in a fast-paced environment, ensuring projects were completed efficiently and to high quality standards. Demonstrating strong organizational and time-management skills.
Collaborated with diverse teams and the public to maintain safe, welcoming environments, strengthening communication, teamwork, and customer service abilities.
Solved on-the-spot challenges with resourcefulness and initiative, adapting quickly to unexpected situations.
Tubing Hill Associate
Buck Hill Ski and Snowboard Area
12.2020 - 01.2024
Provided exceptional customer service by welcoming guests, answering questions, and ensuring a positive experience for visitors of all ages.
Managed the orderly flow of guests, organized tube lanes, and maintained tubing equipment to prevent accidents and maintain a fun, safe environment.
Responded quickly and effectively to any guest inquiries, concerns, or incidents, providing assistance and resolving issues to ensure a positive experience.
Fulfillment Associate
Target Corporation
11.2021 - 03.2022
Collaborated closely with team members to troubleshoot issues, resolve discrepancies, and meet service level expectations.
Picked, packed, and shipped customer orders in a fast-paced environment, meeting or exceeding daily fulfillment targets consistently.
Operated various order fulfillment technologies, including handheld devices, conveyors, and packing materials, to efficiently manage orders.
Education
University Of Minnesota, Twin-Cities
Minneapolis, Minnesota
08.2025
High School Diploma - undefined
Eastview High School
Apple Valley, MN
06.2023
Skills
Effective leadership skills
Strong written and verbal Communication
Ability to work in a team
Microsoft Office
Affiliations
Delta Kappa Epsilon Fraternity September 2023-Present
Student Accounting and Finance Association September 2023-Present