Motivated finance student with strong analytical, leadership, and communication skills. Interested in investment banking, corporate finance, and financial analysis. Experienced in working in fast-paced environments and collaborating with teams.
Overview
6
6
years of professional experience
Work History
Golf Caddie
Minikahda Country Club
Saint Louis Park
04.2021 - Current
Facilitated seamless interactions with players to enhance overall experience.
Provided exceptional customer service to ensure a pleasant experience for all clients.
Maintained tact and professionalism in high-pressure situations.
Resolved disputes and handled complaints proactively to maintain positive client relationships.
Manager
Baker National Golf Course
Medina
04.2020 - 09.2024
Managed daily operations of the clubhouse and facilities.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored, and trained team members in order to improve their job performance.
Supervised staff to ensure high-quality customer service.
Enforced customer service standards, resolving issues to maintain high service quality.
Monitored staff performance and addressed issues.
Opened or closed the golf course, ensuring readiness for daily operations.