Ryan Wolf
Zimmerman
Summary
-Provide quality and attentive service to all customers and ensure their dining experience is memorable enough to encourage repeat visits. I can offer a positive attitude with the ability to multitask in a high volume facility. With my past experience I have the confidence in my strengths to contribute highly to the outcomes at the business.
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Bartender
The Sunshine Depot
Elk River
03.2023 - Current
- Mixed and served a variety of cocktails and beverages for customers.
- Maintained cleanliness and organization of the bar area during shifts.
- Provided exceptional customer service to create a welcoming atmosphere.
Bartender
COWBOY JACK’S
Otsego
01.2019 - 03.2023
- HIGH VOLUME BARTENDING, LIQUOR ORDERING
- RESPONSIBLE FOR CUSTOMER COMPLAINTS/ EMAILS
- SCHEDULING
- ORDERING
- LABOR COST
- ALL FOH DUTIES
- P-N-L-
- SOCIAL MEDIA
- EVENT BOOKINGS
- Mixed and served a variety of cocktails and beverages for customers.
- Maintained cleanliness and organization of the bar area during shifts.
- Provided exceptional customer service to create a welcoming atmosphere.
- Trained new bartenders on drink recipes and customer interaction techniques.
- Handled cash transactions accurately and processed payments efficiently.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Bartender
DICK’S LAST RESORT
MALL OF AMERICA
01.2014 - 01.2019
- Customer service, preparing drinks, inventory, stocking, cleaning, overall well-fare of the bar.
- Make sure all food and beverage comes out correctly and to satisfaction.
- Responsible for building regulars and repeat customers.
- MALL OF AMERICA
Bartender
GAMEWORKS
MALL OF AMERICA
01.2015 - 01.2017
- Customer Service, preparing drinks, inventory, stocking, cleaning,etc.
- MALL OF AMERICA
Bar Manager/ Bartender
Toby Keith's I Love this Bar And Grill
St.Louis Park
01.2010 - 01.2015
- This job has entailed many roles. The most important is being able to multitask while providing the highest quality of customer service. Skills include: Preparing food, Supporting FoH staff in all matters, preparing drinks, taking multiple drink/food orders at once, cashier, food/drink preparation, wine presentation, and cleaning. Quality customer service includes following the standard steps of service.
- I have to be able to provide my guests with memorable experiences in the short amount of time I have with them. By producing multiple drink orders at once I have the ability to do numerous things at once. Keeping a clean bar is a must to provide a clean atmosphere. Also correct pours and outcomes of drinks is a must. Teamwork is another must, working with 11 bartenders at once we must communicate to get things done in a timely manner.
- Fast paced, high energy, always on the move making sure everyone has what they need.
- I was nominated for bartender of the year twice.
- Multi-tasking, communication, solid memory, team members, use of ALOHA and MIcros systems and a positive attitude.
- St.Louis Park, MN
FOH Manager/Bartender/ Mixologist
Figilo
St. Louis Park
01.2010 - 01.2013
- Help, support, guide and teach all Font of house staff in any way possible, inventory, ordering, cost, etc.
- Fine dining guest service, synchronized bartending and, wine presentation, cleaning, bar prep, food prep, cashiering.
- Preparing all craft cocktails for the restaurant while following strict instructions and measurements.
- I have the honor to say I've worked with Johnny Michaels and learned his craft cocktail thoughts and designs of drinks for certain places, times, events, holidays, etc. That experience in its self has made me a better bartender.
- I created and prepared all crafted cocktails.
- I have had customers personally report to my other managers with and written letters and email, in regards to my service and hospitality.
- St. Louis Park, MN
Bartender
Saloon #10
Deadwood
01.2004 - 01.2009
- Bartender- Mix and pour drinks. Maintain a clean and well stocked work area. Operate the register. communicate with others and customers.
- Handle problems that arise in an effective, professional manner.
- Deadwood, SD
Bartender
Lucky Nugget
Deadwood
01.2003 - 01.2009
- Bartender/ Bar Manager- Guest service, bartender, cashiering, running food, serving tables. Responsible for Liquor cost, inventory, cleaning and maintain a clean and sanitary work environment.
- Fast, accurate, ability to make multi cocktails is a neat, presentable manner.
- Deadwood, SD
Education
H.S. - Diploma
Elk River Sr. High
Elk River, MN 09.1999 - 01.2002
Skills
- Hard-working
- Time management
- Organized
- Fast-paced
- Friendly
- Outgoing
- Reliable
- Multitasking abilities
- Customer service excellence
- Conflict resolution
- Effective communication
- Cash handling
- Drink preparation
- Customer relationship management
Certification
- TIPS certified
- Hennepin County Alcohol awareness class
References
- Phil Boerger, GM, Toby Keith's I Love this Bar and Grill, 612-710-5642
- Ashley Schmidt, Co-worker, 651-331-8571
- Bill Bausman, Free Lance Security, 310-709-1539
Qualification Highlights
- 21 yrs. + experience with guest service and Managing/Bartending.
- Reliable team worker and highly self motivated.
- Strict attention to detail.
- Multitask with ease and prescience.
- Always on time
References
References available upon request.
Timeline
Bartender
The Sunshine Depot
03.2023 - Current
Bartender
COWBOY JACK’S
01.2019 - 03.2023
Bartender
GAMEWORKS
01.2015 - 01.2017
Bartender
DICK’S LAST RESORT
01.2014 - 01.2019
Bar Manager/ Bartender
Toby Keith's I Love this Bar And Grill
01.2010 - 01.2015
FOH Manager/Bartender/ Mixologist
Figilo
01.2010 - 01.2013
Bartender
Saloon #10
01.2004 - 01.2009
Bartender
Lucky Nugget
01.2003 - 01.2009
H.S. - Diploma
Elk River Sr. High
09.1999 - 01.2002