Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryley Laughlin

Coon Rapids

Summary

Dedicated and reliable professional pursuing a Bachelor's Degree in Radiologic Technology. Proven ability to deliver strong communication, teamwork, and technical support in fast-paced environments. Committed to high-quality service and adaptable to diverse roles, combining customer service and technical skills.

Overview

4
4
years of professional experience

Work History

Server

Grand Casino
Hinckley
05.2022 - 08.2023
  • Delivered fast, friendly service in a high-volume environment, managing up to 50+ orders per shift
  • Handled cash and card payments with accuracy, resolving guest issues promptly
  • Maintained cleanliness and adhered to safety and alcohol regulations

IT Support Assistant (Student Worker)

Century College IT Dept
White Bear Lake
09.2022 - 05.2023
  • Assisted students and staff with login issues, software installs, and device troubleshooting
  • Set up projectors, printers, and classroom tech for events, improving event readiness
  • Logged and tracked service tickets to ensure timely resolution

Library Assistant

Century College Library
White Bear Lake
09.2021 - 05.2022
  • Provided front-desk support and guided students on research tools and printer use
  • Managed book check-outs, returns, and shelving efficiently
  • Enforced quiet study policies to maintain a productive environment

Office Clerk

Minnesota Dept. of Health
St. Paul
05.2020 - 12.2020
  • Processed mail and filed confidential records with high accuracy
  • Assisted with scheduling and document preparation to support department workflow
  • Maintained confidentiality and attention to detail in all tasks

Grounds Maintenance Crew Member

City of Coon Rapids Parks Dept
Coon Rapids
06.2019 - 08.2019
  • Performed mowing, trimming, and minor repairs to maintain park safety and cleanliness
  • Operated power tools safely while working independently and in teams

Education

Associate of Arts (AA) -

Century College
White Bear Lake, MN
01.2025

Skills

  • Strong interpersonal & communication skills
  • Microsoft Office & Google Workspace proficient
  • Basic IT troubleshooting (software, devices, network logins)
  • Organized
  • Punctual
  • Detail-oriented
  • Customer service & conflict resolution
  • Data entry
  • Scheduling
  • Filing
  • Office procedures
  • Able to lift and stand for extended periods
  • Quick learner
  • Adaptable to new roles
  • Customer service
  • Team collaboration
  • Time management
  • Detail orientation

Timeline

IT Support Assistant (Student Worker)

Century College IT Dept
09.2022 - 05.2023

Server

Grand Casino
05.2022 - 08.2023

Library Assistant

Century College Library
09.2021 - 05.2022

Office Clerk

Minnesota Dept. of Health
05.2020 - 12.2020

Grounds Maintenance Crew Member

City of Coon Rapids Parks Dept
06.2019 - 08.2019

Associate of Arts (AA) -

Century College

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Ryley Laughlin