Sadie Karbo
Hastings
Summary
Recent graduate with a strong foundation in biology and practical experience gained through academic projects. Exhibits excellent teamwork, problem-solving, and time-management skills. Detail-oriented with exceptional communication and project management abilities. Demonstrates a proven track record of effectively handling multiple tasks in fast-paced environments. Recognized for proactive issue identification and resolution, focusing on process optimization and supporting team objectives. Ready to launch a career and make meaningful contributions with commitment and drive.
Overview
11
11
years of professional experience
Work History
Server
Missi’s Sip and Savor/Confluence Hotel
10.2023 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Critical Care Technician
Specialty Care
08.2024 - 11.2024
- Collaborated with hospital and facility staff to provide correct patient treatments.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Server
The Breeze In Restaurant and Lounge
05.2022 - 08.2024
- Seasonal summer position held for three years.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server, Bartender, Cook, Trainer
Applebee's
05.2014 - 04.2024
- Cultivated warm relationships with regular customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Assisted with inventorying beverage stock and bar supplies.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Analyzed and evaluated training effectiveness and program outcomes.
Salt Truck Operator
Interstate Companies
12.2022 - 04.2023
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Customer Service Rep
Haggerty Insurance
09.2022 - 04.2023
- Responded to customer requests for products, services, and company information.
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
Bus Driver
Hasting Bus Company MN Coaches, Inc
10.2021 - 05.2022
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
Reception/Assistant
Scenic Hills Animal Hospital
11.2020 - 03.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Assisted senior staff with blood analyses and physical assessments.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Educated clients on post-surgical care and nutrition.
- Restrained animals for examination and treatment.
Education
Bachelor of Science - Biology
UW-RIVER FALLS
River Falls, WI12.2023
Associate of Arts - Biology
INVER HILLS COMMUNITY COLLEGE
Inver Grove Heights, MN01.2016
Skills
- Windows/Mac
- MS Office Apps
- Multiple POS systems
- Customer Service
- Organization
- Multi-tasking
- Strong written & oral Communication
- Problem-solving
- Time efficiency
- Customer Relations
- Phone etiquette
- Team member support
- Positive and professional
Licensing
- CDL – Class B
- BLS Certification
Timeline
Critical Care Technician
Specialty Care
08.2024 - 11.2024
Server
Missi’s Sip and Savor/Confluence Hotel
10.2023 - Current
Salt Truck Operator
Interstate Companies
12.2022 - 04.2023
Customer Service Rep
Haggerty Insurance
09.2022 - 04.2023
Server
The Breeze In Restaurant and Lounge
05.2022 - 08.2024
Bus Driver
Hasting Bus Company MN Coaches, Inc
10.2021 - 05.2022
Reception/Assistant
Scenic Hills Animal Hospital
11.2020 - 03.2021
Server, Bartender, Cook, Trainer
Applebee's
05.2014 - 04.2024
Bachelor of Science - Biology
UW-RIVER FALLS
Associate of Arts - Biology
INVER HILLS COMMUNITY COLLEGE
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