Safia Hussien
Saint Paul
Overview
5
5
years of professional experience
1
1
Certification
Work History
Talent Development Pipeline Member
Genesys Works Twin Cities
Saint Paul, MN
05.2025 - Current
- Participate in professional development programming focused on workplace communication, leadership, and technology skills
Operational Engineering Analyst Intern
Best Buy Headquarters
Bloomington, MN
09.2024 - 08.2025
- Collaborated with cross functional teams to diagnose and resolve technical system issues
- Monitored system performance and escalated critical incidents to minimize operational downtime
- Created internal documentation and technical guides for agents and managers
- Assisted with onboarding by configuring internal accounts and providing technical support
- Identified workflow improvements and automation opportunities across internal systems
- Communicated technical concepts clearly to non technical stakeholders
- Analyzed data trends to identify opportunities for process improvements across engineering projects.
- Collaborated with cross-functional teams to enhance product development and operational efficiencies.
Young Professional
Genesys Works Professional Training Program
Saint Paul, MN
06.2024 - 08.2024
- Completed intensive technical and professional development training program
- Developed skills in troubleshooting, communication, and workplace professionalism
Cancer Research Student
University of Minnesota M ASCEND Program
Minneapolis, MN
09.2021 - 06.2023
- Participated in research exposure program focused on cancer research and biomedical sciences
- Developed foundational laboratory awareness and scientific analysis skills
- Designed and executed experiments to test hypotheses in various research projects.
- Conducted literature reviews to support research initiatives and inform project direction.
- Prepared comprehensive reports detailing experimental results and recommendations for future studies.
Education
Bachelor of Science - Chemical Engineering
University of Minnesota - Twin Cities
Minneapolis, MN05.2029
Associate of Arts - Liberal Arts
Minneapolis College
Minneapolis, MN05.2025
Skills
- Technical:
- 3D Modeling, Data Analysis, Microsoft Excel, Google Suite, Technical Documentation, Technical Troubleshooting
- Engineering Tools:
- Virtual and Augmented Reality Modeling, Scientific Visualization
- Professional:
- Communication, Collaboration, Leadership, Time Management, Problem Solving, Attention to Detail
Certification
- Introduction to Systems Biology, Icahn School of Medicine at Mount Sinai - Issued Apr 2025
- Biomedical Visualisation, University of Glasgow - Issued Mar 2025
Timeline
Talent Development Pipeline Member
Genesys Works Twin Cities
05.2025 - Current
Operational Engineering Analyst Intern
Best Buy Headquarters
09.2024 - 08.2025
Young Professional
Genesys Works Professional Training Program
06.2024 - 08.2024
Cancer Research Student
University of Minnesota M ASCEND Program
09.2021 - 06.2023
Bachelor of Science - Chemical Engineering
University of Minnesota - Twin Cities
Associate of Arts - Liberal Arts
Minneapolis College