Safiya H Mohamed
Minneapolis
Summary
Reliable, experienced lactation counselor, customer service and retail associate. Patient, helpful worker who enjoys organizing and making sure all details are correct. Experience training and supervising staff in retail setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern with hospitality program
International institute of Minnesota
- Met with clients to assess their general and employment needs
- Conducted check-in calls and entered the data into excel spreadsheets
- Provided interpretation in Somali and English
- Called employers to find more information about their available jobs
- Recruited students by going into the community and beginning conversations about the hospitality program
Teachers aide
Lucky childcare
- Assisted parents at daycare from desk, answering phone
- Explained daycare rules to new families, ensured safety of building
- Created friendly and warm environment for daycare
- Helped teacher with watching and teaching children
Receptionist
Madinna academy
- Welcomed customers and answered phone
- Assisted families enrolling children in school
- Helped parents with questions and concerns
Lactation Counselor
Public Healthcare
05.2018 - 07.2022
- Developed culturally sensitive educational materials tailored to diverse populations, improving accessibility of lactation services.
- Facilitated breastfeeding support groups, fostering a sense of community among participants and promoting peer-to-peer learning.
- Promoted informed decision-making by educating expectant parents on the importance of early skin-to-skin contact and exclusive breastfeeding initiation.
- Educated families on normal infant feeding behaviors and growth patterns, reducing unnecessary supplementation with formula.
Cashier and department manager
Walmart
- Communicated with customers and concerns and online orders
- Processed returns and ordered inventory items
- Trained new staff members in department procedure
Volunteer mentor
Crossing barriers
- Served as mentor in program for immigrant students and parents
- Worked with families to advocate for children in their schools
- Organized, publicized, and attended outreach meetings
Education
No Degree - Hospitality
Normandale Community College
Minneapolis, MN05.2018
Certification
- [Foundation for best practice in lactation care]
[Evergreen Perinatal Education, LLC] [06/05/2021]
- [Association] [American Hotel & Lodging] [5/2/2018]
- [Certificate of Achievement] [Simply Good Eating Programs] [6/4/2010]
Timeline
Lactation Counselor
Public Healthcare
05.2018 - 07.2022
Intern with hospitality program
International institute of Minnesota
Teachers aide
Lucky childcare
Receptionist
Madinna academy
Cashier and department manager
Walmart
Volunteer mentor
Crossing barriers
No Degree - Hospitality
Normandale Community College
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