SAIRA SARAVIA
Bloomington
Summary
Dynamic, results-driven professional with a proven track record in delivering exceptional customer service, managing transactions, and effectively resolving complaints. Committed to leveraging strong communication, interpersonal, and organizational skills to enhance customer experiences and drive operational efficiency. Known for reliability and a robust work ethic, with a demonstrated ability to swiftly adapt to new challenges and environments. Eager to contribute to team success while fostering positive relationships with clients and colleagues.
Overview
8
8
years of professional experience
Work History
Packager / Machine Operator
Up North Plastics
Cottage Grove, MN
07.2025 - 04.2026
- Packaging and palletizing plastic bags
- Configure machines to specific bag sizes, thicknesses, and styles.
- Continuously operate and monitor bag-making machinery to maintain proper speed, quality, and output.
- Inspect finished bags for seal strength, cut accuracy, print quality, and overall defects, performing first-bag checks.
- Make necessary adjustments and repairs to the machinery to reduce downtime and scrap material.
- Load plastic films (raw materials) into the machine and handle finished rolls, ensuring proper packing for shipping.
- Ensure a clean, safe, and organized work space.
- Maintain accurate production logs and reporting.
Customer Experience Banker
Huntington Bank
Bloomington, MN
09.2022 - 03.2025
- Assisted customers with routine inquiries regarding account balances and account information.
- Supported branch in achieving individual and team goals while acting in customer's best interest.
- Carried out special services for customers, such as ordering bank cards and checks.
- Counted currency, coins and checks received, by hand, and using currency-counting machine
- Answered telephones to assist customers with questions and inquiries resolved problems and discrepancies concerning customers' accounts
- Balanced currency, coin and checks in cash drawers at ends of shifts.
- Prepared and certified cashier's checks
- Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips.
Retail Sales Associate
Columbia Sportswear
Bloomington, MN
11.2021 - 09.2022
- Maintained a clean and organized store environment that met all safety standards.
- Promoted store products by actively engaging customers and providing product demonstrations.
- Collaborated with staff to ensure restocking and replenishment of merchandise.
- Set up promotional displays and signage to increase sales.
- Inventoried stock and requisitioned new inventory.
- Managed and coordinated multiple projects while ensuring timely completion.
- Sorted and stocked products on shelves and in backroom.
Sales Associate
Burlington
Richfield, MN
07.2020 - 10.2021
- Operated a cash register to handle purchases, refunds, and exchanges for customers.
- Promoted benefits of store credit cards and customer loyalty programs.
- Tagged new merchandise for sale and updated signs.
- Promoted visual presentation standards by keeping store replenished.
- Answered questions regarding store and merchandise
- Sorted and stocked products on shelves and in backroom.
Retail Associate
Dennys 5th Bakery
Bloomington, MN
07.2018 - 09.2019
- Cleaned and organized bakery display cases, shelves, and equipment.
- Stocked products regularly, keeping display shelves filled with fresh items.
- Checked product sell-by dates for freshness, rotating out old products.
- Answered questions regarding store and merchandise.
- Added ingredient tags and price tags to pre-baked foods to guide purchase decisions.
- Assisted with closing duties such as counting money and reconciling receipts.
Education
High School Diploma -
Kennedy High School
05.2020
Skills
- Customer service
- Teamwork
- Organization
- Time management
- Punctual
- Cash Handling
- Work Ethic
- Sales Reporting
LANGUAGES
English
Spanish
Timeline
Packager / Machine Operator
Up North Plastics
07.2025 - 04.2026
Customer Experience Banker
Huntington Bank
09.2022 - 03.2025
Retail Sales Associate
Columbia Sportswear
11.2021 - 09.2022
Sales Associate
Burlington
07.2020 - 10.2021
Retail Associate
Dennys 5th Bakery
07.2018 - 09.2019
High School Diploma -
Kennedy High School