Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Sai Vinay Kailasam

Minneapolis

Summary

Dynamic Site Engineer with proven expertise at Farmozing, excelling in quality control and safety management. dedicated to discovering and developing novel ways to protect worker safety and operational continuity. Creator of techniques and tools mitigating risk and expediting project completion. Prepared to revolutionize legacy procedures by developing customized, innovative approaches.

Friendly Help Desk Technician with 2 years quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.

Overview

8
8
years of professional experience

Work History

IT Help Desk Technician

DIGI Cloud
11.2023 - 06.2025
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Performed tests of functionality, security, and performance of different workstations and devices.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Used ticketing systems to manage and process support actions and requests.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Developed and implemented preventive maintenance procedures.

Site Engineer

Farmozing
02.2017 - 11.2021
  • Oversaw quality control and health and safety matters for construction teams.
  • Recorded daily events and activities in site diary to evaluate process and improve productivity.
  • Verified BBS and ensured accurate steel reinforcement placement for footings and pedestals.
  • Checked shuttering, reinforcement, and levels before every pour.
  • Conducted cube testing and ensured grade compliance (M20, M25, M30).
  • Maintained daily progress reports and labor allocation logs.
  • Collaborated with QA/QC engineers to address concrete quality and curing process.
  • Supervised daily site operations including brickwork & masonry in multi-story residential projects.
  • Executed bituminous and membrane waterproofing in basements, terraces, and wet areas.
  • Supervised on-site installation of curtain walls, unitized glazing, ACP cladding, spider glazing, and skylights for commercial high-rise projects.
  • Supervised duct routing, chilled water piping, FCU/AHU installation, and insulation works per design drawings.

Education

Master of Science - ITMS

Concordia University
Minneapolis, MN
10-2023

Bachelor of Science - Civil Engineering

JNTUH
Hyderabad, Telangana, India
06-2016

Skills

  • CAD proficiency
  • AutoCAD proficiency
  • Codes compliance
  • Staff management
  • PRIMEVERA
  • RIVET
  • MS EXCEL, MS WORD

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 250 in the development of G+12 High raised Building .
  • Supervised team of 25 staff members.
  • Resolved product issue through consumer testing.
  • Completed intensive training in database fundamentals and software engineering.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Endorsements in software development and mobile applications.
  • Recipient of individual and departmental awards.

Languages

Hindi
Full Professional
Telugu
Full Professional
English
Full Professional

Timeline

IT Help Desk Technician

DIGI Cloud
11.2023 - 06.2025

Site Engineer

Farmozing
02.2017 - 11.2021

Master of Science - ITMS

Concordia University

Bachelor of Science - Civil Engineering

JNTUH
Sai Vinay Kailasam