Summary
Overview
Work History
Education
Skills
References
Timeline
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Sam Cantwell

Hugo

Summary

Dynamic leader with a proven track record at Party City, enhancing sales by 1% amidst a regional downturn. Expert in inventory management and financial analysis, I excel in operational streamlining and cultivating top-tier customer service. My critical thinking and team leadership skills have consistently driven profitability and operational excellence. I bring a set of skills to the table that cannot be taught. I am ubiquitously curious, adaptable, highly driven, effectively intelligent, and resilient in the face of failure.

Overview

9
9
years of professional experience

Work History

Store Team Leader

Party City
Roseville
11.2022 - Current
  • Managed one of the top sales volumes in the district, grossing nearly 2 million dollars a year.
  • Increased sales by 1% through operational streamlining and thorough sales analysis despite regional downturn of 8% in the most recent year.
  • Deliver exceptional customer service, at both an individual level and through the training and recruitment of 'A-Player' talent
  • Provide the ultimate balloon experience for customers by offering suggestions, upgrades, and customization for their one-of-a-kind event.
  • Enhanced profitability through collaborative efforts and thorough sales analysis.
  • Analyzed monthly and annual P&L reports to identify financial performance trends.
  • Analyze weekly department sales and devise strategies to boost performance.
  • Cultivated strong working relationships with key stakeholders including corporate contacts and outside vendors.

Branch Manager

Restaurant Depot
Brooklyn Center
10.2019 - 11.2022
  • Oversaw all aspects of branch operations including, but not limited to, hiring/firing, inventory control, HR, receiving, cash handling, register use, and asset protection.
  • Streamlined operations to bring overall gross profit to triple the value of the previous year in my first year.
  • Oversaw training and growth of a branch achieving yearly revenue exceeding 40 million dollars, employing upwards of 50 staff members.
  • Ensured compliance with current policies and procedures, including but not limited to OSHA guidelines, HAACP regulations, and internal audit requirements.
  • Devised and executed strategies based on report findings to drive business success.
  • Worked alongside peers inside and outside the organization to accomplish both short-term and long-term targets.

Grocery Manager

UNFI/Cub Foods
Twin Cities
07.2018 - 10.2019
  • Led a team of 5 to 15 people to fully stock the grocery department while keeping clean appearances and assisting customers as needed.
  • Followed directives and guidelines established by senior management.
  • Built captivating displays to emphasize product in weekly advertisement.
  • Generated manual orders on designated order dates, ensuring all product is replenished in a timely manner.

Manager Trainee

ALDI
Twin Cities
05.2016 - 07.2018
  • Supervise daily operations and overall team performance to offer the highest customer satisfaction.
  • Ensure the quality and freshness of ALDI products are up to standard.
  • Establish communication to outline job standards, performance expectations, and desired results to direct reports.
  • Identify training and development opportunities for direct reports.
  • Achieve store payroll and budget expectations.
  • Evaluated employee performance annually, recommending suitable advancements or terminations.
  • Oversaw product replenishment through timely orders and review of current stock levels.
  • Conduct store inventories as requested by company policies.

Education

Some College (No Degree) - Business Administration

Gallaudet University
Washington

Some College (No Degree) -

Century College
White Bear Lake

Skills

  • Inventory management
  • Financial and sales analysis
  • Customer service
  • Team leadership
  • Operational streamlining
  • Critical thinking
  • Profit and loss management

References

References available upon request.

Timeline

Store Team Leader

Party City
11.2022 - Current

Branch Manager

Restaurant Depot
10.2019 - 11.2022

Grocery Manager

UNFI/Cub Foods
07.2018 - 10.2019

Manager Trainee

ALDI
05.2016 - 07.2018

Some College (No Degree) - Business Administration

Gallaudet University

Some College (No Degree) -

Century College
Sam Cantwell