Samantha Bacheldor
Shakopee
Summary
To obtain a career in gaining new skill sets, hands on work that involves working in a social environment. I would like to also have the opportunity in helping others to be apart of my career path.
Professional in program management with history of driving project success and ensuring operational excellence. Known for collaborative approach and delivering results that align with organizational objectives. Dependable and adaptable, bringing strong leadership and communication skills to foster teamwork and manage changing priorities effectively.
Overview
10
10
years of professional experience
Work History
Program Supervisor
My Brothers' Keeper
10.2019 - 04.2025
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Enhanced team productivity through effective delegation, task prioritization, and clear communication.
- Provided ongoing direction and leadership for program operations.
- Managed program budget responsibly, allocating funds appropriately to ensure the success of all initiatives.
- Coached team members on productivity strategies to accomplish challenging goals.
- Directed team of 8 personnel, overseeing records, performance, and quality assurance.
- Developed strong relationships with community partners to secure resources and support for various programs.
- Designed program implementation and maintenance plan.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Monitored program performance and outcomes for successful delivery of services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Chilis
11.2014 - 10.2019
- Friendly and attentive service including greeting and seating customers
- Processing payments
- Taking customized and sometimes detailed orders
- Memorize full menu
Education
High School Diploma -
Superior High School
01.2014
Skills
- Experienced in resolving difficult challenges
- Conflict resolution skills
- Proficient in point of sale systems
- Compassionate engagement
- Crisis management techniques
- Facilitating empathetic interactions
- Staff development
- Document management
- Staff training
- Document management skills
- Reporting requirements
- Innovation management
Accomplishments
- Supervised team of 8 staff members.
- Achieved certification by completing CPR and First Aid with accuracy and efficiency.
Timeline
Program Supervisor
My Brothers' Keeper
10.2019 - 04.2025
Chilis
11.2014 - 10.2019
High School Diploma -
Superior High School
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