Samantha Fraune
Brooklyn Park
Summary
Strategic Human Resources Business Partner with progressive experience supporting multi-site operations and leading workforce initiatives in fast-paced environments. Proven ability to guide organizational change, develop leadership capability, and partner with operations leaders to drive performance and culture. Experienced in employee relations, workforce analytics, talent development, and organizational assessments. Passionate about advancing leadership effectiveness and building scalable people strategies that improve employee experience and operational outcomes.
Overview
13
13
years of professional experience
Work History
People Operations Partner
Federal Express Corporation
04.2022 - Current
- Partner with operations leadership to implement district workforce restructuring and station closure initiatives impacting 5 locations, delivering change communications to 300+ employees, facilitating redeployment interest surveys, and coordinating placement of impacted employees across the network.
- Partner with frontline leaders across 7+ stations supporting 1,250+ employees to address employee relations issues, strengthen leadership effectiveness, and improve culture.
- Conduct 40+ employee relations investigations annually, advising leadership on complex workplace issues while ensuring policy compliance and mitigating organizational risk.
- Lead a district-wide organizational assessment initiative across 6 locations, developing a standardized framework to evaluate leadership practices, operational consistency, and workplace culture.
- Selected to serve on the District Quality Council, leading cross-functional teams in applying quality management practices to evaluate operational performance and identify improvement opportunities.
- Design and lead a district mock interview development program, preparing emerging leaders for internal promotional opportunities through structured coaching and feedback.
Talent Acquisition Coordinator
Federal Express Corporation
08.2021 - 04.2022
- Managed full-cycle recruitment for high-volume operational roles, improving time-to-hire and onboarding efficiency.
- Organized hiring and engagement events to strengthen candidate pipelines and support peak staffing demands.
- Analyzed turnover and volume trends to forecast hiring needs and present data-driven recommendations to leadership.
MySchedule Implementation Specialist
Federal Express Corporation
05.2021 - 08.2021
- Supported multi-site rollout of workforce scheduling technology, partnering cross-functionally to ensure successful implementation.
- Delivered virtual training and end-user support, improving adoption and reducing system errors.
Sr. Operations Administrator – HR
Federal Express Corporation
08.2020 - 05.2021
- Supported the launch of a new facility, hiring ~80 employees within 3 months to meet operational demands.
- Facilitated onboarding processes, ensuring compliance with employment documentation and company standards.
- Led employee engagement initiatives to support retention and workplace culture.
Assistant Community Manager
Greystar
04.2017 - 08.2019
- Managed resident relations and conflict resolution, ensuring positive community experience and policy compliance.
- Led leasing and maintenance teams, overseeing performance, scheduling, and operational execution.
- Analyzed financial and operational reports to support budget adherence and business decisions.
Leasing Professional
Greystar
05.2013 - 04.2017
- Increased occupancy from 0% to 95% across three properties within 15 months through targeted marketing and leasing strategies.
- Developed and executed leasing goals aligned with business performance targets.
- Trained new employees and supported team development initiatives.
Education
Human Resource Management -
Saint Mary’s University
Skills
- Teamwork and Collaboration
- Leadership Coaching & Development
- Organizational Change Management
- Workforce Planning & Analytics
- Talent Acquisition
- Performance Management
- Training & Facilitation
Timeline
People Operations Partner
Federal Express Corporation
04.2022 - Current
Talent Acquisition Coordinator
Federal Express Corporation
08.2021 - 04.2022
MySchedule Implementation Specialist
Federal Express Corporation
05.2021 - 08.2021
Sr. Operations Administrator – HR
Federal Express Corporation
08.2020 - 05.2021
Assistant Community Manager
Greystar
04.2017 - 08.2019
Leasing Professional
Greystar
05.2013 - 04.2017
Human Resource Management -
Saint Mary’s University
Awards and Acknowledgements
FedEx Five Star Award
Talent Acquisition Coordinator of the Year
Leasing Professional of the Year