Samantha Gabriel
Oakdale
Summary
Skilled customer service with 25+ years in various industries. Experience in the hospitality industry, specializing in catering and event coordination. Proven track record in executing seamless logistics, maintaining food quality standards, and collaborating with diverse teams to deliver exceptional service. Experienced leader with a strong background in negotiation and team management, having served as a Union Business Agent and held several executive board positions.
Committed to delivering outstanding customer experiences and fostering collaborative environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Event and Catering Coordinator
Lucky Shots Pickleball Club
02.2024 - 01.2025
- Executed high-profile catering events for corporate clients, ensuring seamless coordination of logistics and delivery of exceptional service
- Oversaw the setup and breakdown of event spaces, including arranging tables, chairs, linens, decorations, and audiovisual equipment
- Closely monitored food quality standards throughout the preparation process to guarantee that all dishes met client expectations
- Coordinated with chefs, bartenders, and other staff members to ensure smooth execution of food and beverage service at events
- Maintained strict adherence to health and safety regulations throughout all stages of food preparation, service, and cleanup
- Collaborated with the sales team to create attractive and persuasive catering proposals that effectively showcased the company's offerings and capabilities
- Successfully increased catering events from ground up
Sales Team Associate
Cock-A-Doodle Estate Sales
01.2017 - 07.2024
- Met with potential clients for upcoming sales
- Organized, cleaned, priced and set up entire homes for a sale
- Researched sale items for proper pricing
- Conducted the actual sales and dealt with thousands of customers
- Clean up at the completion of the sales including disbursement of unsold items and total clean out of the homes
Union Business Agent
Teamsters Local 320
03.1997 - 09.2022
- Represented dozens of groups of employees at their workplace not only during contract negotiations, but also all year long
- Negotiated hundreds of bargaining agreements, ranging from one year to three year and covering all aspects of their working terms and conditions
- Served as the lead negotiator with groups as assigned and led negotiations with the State of Minnesota
- Worked with worksite stewards to be involved with in-house committees, political issues, workplace policies and meet and confer issues
- Led and conducted several organizing drives with potential new members
- Served on the local executive board in the positions of recording secretary, treasurer and president
- As president, I ran executive board meetings, ran staff meetings, organized workplace activities and was responsible for the membership meetings
- Filed grievances on behalf of members and followed those through the process up to and including arbitration
- Led the state political action committee and created change for union workers in the legislature
Education
Program Certificate - chef school
St Paul Vo-Tech
Saint Paul, MNAssociate's degree - Therapeutic Recreation
Inver Hills College
Inver Grove Heights, MNSkills
- Cash handling
- Food safety
- Leadership
- Hospitality
- Customer service
- Team management
- Culinary experience
- Time management
Certification
- Driver's License
- ServSafe Food Handler, 02/01/24, 02/28/27
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Event and Catering Coordinator
Lucky Shots Pickleball Club
02.2024 - 01.2025
Sales Team Associate
Cock-A-Doodle Estate Sales
01.2017 - 07.2024
Union Business Agent
Teamsters Local 320
03.1997 - 09.2022
Program Certificate - chef school
St Paul Vo-Tech
Associate's degree - Therapeutic Recreation
Inver Hills College
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