Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha MacKenzie

Saint Cloud

Summary

Dynamic and detail-oriented professional with extensive experience as a Locomotive Conductor at Amtrak, excelling in train operation and safety procedures. Proven ability to lead teams and ensure passenger safety while effectively managing emergency response situations. Recognized for strong problem-solving skills and commitment to maintaining high operational standards.

Overview

20
20
years of professional experience

Work History

Locomotive Conductor

Amtrak
08.2012 - Current

A locomotive passenger conductor is responsible for the safe movement of the train as well as the safety of all passengers on board. They are in charge of all on board employees as well as en route, maintenance and mechanical needs when within training parameters. Additionally, locomotive passenger conductors are responsible for the protection and collection of revenue for Amtrak.

Public Safety Coordinator

City of New Berlin
05.2010 - 08.2012

Public safety coordinators act as police officer, dispatcher, and jailor. They’re responsible for the the safety of the cities citizens both in and out of custody as well as the timely and efficient dispatch of officers and emergency services to the location of a crime or medical emergency.

Police Aide

Milwaukee Police Department
08.2005 - 05.2010

The police aide program was set up as a method to help ease a transition for young adults intending to become police officers by allowing them to do administrative duties as well as the duties of a jailor. My responsibilities included the booking and processing of prisoners as well as the fingerprinting and photographing of them. It also included the safeguard of all prisoners in custody during my shift. Alternatively, I was also required to keep immaculate records of all persons in custody as well making reports of my own regarding incident that occurred while they were at the city jail.

Education

Criminal Justice

Milwaukee Area Technical College
Milwaukee, WI

High School Diploma -

Divine Savior Holy Angels
Milwaukee, WI
05.2005

Skills

  • Locomotive troubleshooting
  • Train operation
  • First aid training
  • Freight handling
  • Emergency response procedures
  • Route logs
  • Mechanical aptitude
  • Hazardous materials awareness
  • Air brake systems
  • Signal interpretation
  • Switching operations
  • Train inspection procedures
  • Maintaining equipment
  • Maintaining facilities
  • Leading performances
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Two-way communication device use
  • Attention to detail
  • Diesel engine repair
  • Problem-solving abilities
  • Multitasking
  • Punctuality
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Concentration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Detail-oriented
  • Physical strength
  • Safety procedures
  • Transportation regulations
  • Train assembly
  • Task prioritization
  • Self motivation
  • Technical troubleshooting
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Computer literacy
  • Goal setting
  • Professionalism

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Locomotive Conductor

Amtrak
08.2012 - Current

Public Safety Coordinator

City of New Berlin
05.2010 - 08.2012

Police Aide

Milwaukee Police Department
08.2005 - 05.2010

Criminal Justice

Milwaukee Area Technical College

High School Diploma -

Divine Savior Holy Angels
Samantha MacKenzie