Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Ramirez

Inver Grove Heights

Summary

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

6
6
years of professional experience

Work History

Hairstylist

Gent Cuts And Grooming
09.2023 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Front Desk Receptionist

Gent Cuts And Grooming
05.2023 - 09.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Pharmacy Technician

Walmart
09.2020 - 05.2023
  • Answering incoming phone calls from customers and healthcare providers
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
  • Counted and labeled prescriptions with correct item and quantity
  • Stocked, labeled and inventoried medication to keep accurate records
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Customer Service Representative

Walmart
01.2019 - 08.2020
  • Maintained Customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly with minimal on-hold times
  • Offering advice and assistance to customers, paying attention to special needs and wants.

Education

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Aveda Institute
Minneapolis, MN
10.2022

High School Diploma - undefined

Simley Senior High School
Inver Grove Heights, MN
05.2019

Skills

  • Billing Processing
  • Prescription Pricing
  • Patient History Documentation
  • Quality Improvement Plans
  • Facial Hair Removal
  • Hair Cutting and Trimming
  • Shampooing and Conditioning
  • Texturizing Services
  • Quick learner
  • Highly motivated self-starter

Timeline

Hairstylist

Gent Cuts And Grooming
09.2023 - Current

Front Desk Receptionist

Gent Cuts And Grooming
05.2023 - 09.2023

Pharmacy Technician

Walmart
09.2020 - 05.2023

Customer Service Representative

Walmart
01.2019 - 08.2020

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Aveda Institute

High School Diploma - undefined

Simley Senior High School
Samantha Ramirez