Samantha Scott
Rochester
Summary
Previous experience working in Customer Service/Sales. Dynamic and dedicated professional with experience at Mayo Clinic, excelling in cleaning and sanitizing to uphold health standards. Proven ability in infection control and effective communication, ensuring a safe environment. Recognized for training new staff and collaborating with teams to enhance service quality and maintain cleanliness. Adaptable in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Environmental Services Housekeeper
Mayo Clinic
Rochester
12.2020 - Current
- Cleaned and sanitized patient rooms following strict health guidelines.
- Managed waste disposal in compliance with safety regulations.
- Restocked cleaning supplies to ensure readiness for daily tasks.
- Collaborated with team members to maintain a clean environment.
- Assisted in training new staff on cleaning protocols and procedures.
- Ensured proper use of personal protective equipment during cleaning tasks.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Attended required training sessions related to housekeeping tasks.
Sales Associate
Schmitt's Stride Rite
Rochester
02.2017 - 12.2019
- Assisted customers with product selection and provided personalized recommendations.
- Maintained store organization and ensured all merchandise was properly displayed.
- Collaborated with team members to maintain high standards of service.
- Trained new associates on sales techniques and store procedures.
- Conducted inventory checks and reported discrepancies to management.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
John Marshall High School
Rochester, MN06-2019
Skills
- Cleaning and sanitizing
- Waste disposal management
- Supply restocking
- Equipment maintenance
- Use of personal protective equipment
- Infection control
- Time management
- Team collaboration
- Customer service
- Effective communication
- Adaptability in fast-paced environments
- Cleaning techniques
Affiliations
- Reading
- Fishing
- Softball
Timeline
Environmental Services Housekeeper
Mayo Clinic
12.2020 - Current
Sales Associate
Schmitt's Stride Rite
02.2017 - 12.2019
High School Diploma -
John Marshall High School
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