Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Samantha Tenuta

Saint Paul,MN

Summary

Experienced training content developer and technical writer with 25+ years of expertise in creating engaging educational materials. Skilled in designing and implementing training programs, managing project requirements, and collaborating with teams to produce impactful content. Specializing in training materials development, program coordination, and technical documentation to meet customer needs and industry standards. Committed to fostering knowledge acquisition through innovative instructional strategies and multimedia resources. Recognized for customer-oriented approach and ability to thrive in fast-paced environments with a focus on quality and detail.

Overview

27
27
years of professional experience

Work History

Principal Medical Education Specialist

Medtronic
12.2017 - Current
  • Design, develop, and maintain training content for physician education programs. Manage the review and approval process for medical education materials. Serve as the training and education project team member on cross-functional product development projects, designing and implementing training plans and content for internal and physician training.

Technical Editor

Maverick Solutions/GP Strategies
09.2016 - 12.2017
  • Remote editor and content developer for consulting company specializing in PeopleSoft training.

Technical Editor/Writer

Northrop Grumman
12.2016 - 07.2017
  • Provided technical writing and editing on USPS project to update and create cybersecurity documents.

Training Lead

Conservis Corporation
07.2015 - 06.2016
  • Developed, planned, and delivered training programs to both internal and external customers (~100 client businesses) for an emerging growth SaaS provider of enterprise agriculture software.
  • Assessed the skill and knowledge needs of both internal and external customers to significantly upgrade training tools.
  • Determined the appropriate mix of instructor-led and multimedia materials.
  • Created templates for various types of training materials.
  • Upgraded and maintained existing help documents embedded within the company’s software application.
  • Updated and maintained existing training materials.
  • Analyzed available data as part of the decision-making process for choosing a help authoring tool.
  • Created and implemented a new hire training program that combined business history and industry overview with a quality software introduction.
  • Designed, developed, and delivered training videos for the company’s software application including scripting, recording voice narration, recording the software, formatting and editing, and publishing and sharing the completed videos.
  • Collaborated with Human Resources on various projects including writing and editing employee policies and procedures; creating a template for and updating all job descriptions; and designing an employee development program.
  • Served on a committee created to guide and develop the culture of the company, which included planning special events.

Training Materials Developer/Senior Training Specialist/Consultant

Risk Management Solutions (RMS)
04.2005 - 08.2014
  • Designed, developed, and delivered training to both internal and external customers for a risk management and catastrophe modeling software company. Coordinated internally developed training program. Chosen as editor for a 10-person training team.
  • Created and delivered instructor-led training pilot to >25 employees for the company’s primary software.
  • Materials were then modified and distributed company-wide for use by others with additional audiences.
  • Updated and maintained a self-study workbook for both internal and external primary software users.
  • Produced instructor scripts for instructor-led training on a software product in development and delivered modules of training to both internal and external users.
  • Designed and developed training for internal expert groups, enabling knowledge acquisition and provision of improved customer support.
  • Served as the training representative on an internal advisory committee.
  • Created templates for various types of training materials.
  • Operated as primary point of contact for the Certified Catastrophe Risk Analyst (CCRA) Training Program; managed registration and all logistics of the program, which trained ~80 participants annually.
  • Coordinated registration and all logistics for the CCRA exam that was offered three times each year and taken by at least 75 people annually. Passage of the exam earns the CCRA designation.
  • Managed grading of the two-part CCRA exam, including grading one part of the exam personally.
  • Maintained a database and other tracking documents for participants in the CCRA Training Program.
  • Led the accreditation of the CCRA Training Program and exam by the CII (Chartered Insurance Institute), including management of an annual content review by internal and external parties.
  • Designed, created, edited, and contributed to a newsletter for those who earned the CCRA designation. At least 15 issues of the newsletter were produced for an audience of more than 300 readers.
  • Developed and maintained external website content for training offerings and CCRA Training Program.

Education

B.A. - History

University of California, Irvine
Irvine, CA

Skills

  • Content creation
  • Curriculum development
  • Content editing
  • Comprehensive needs analysis
  • Curriculum design

Timeline

Principal Medical Education Specialist

Medtronic
12.2017 - Current

Technical Editor/Writer

Northrop Grumman
12.2016 - 07.2017

Technical Editor

Maverick Solutions/GP Strategies
09.2016 - 12.2017

Training Lead

Conservis Corporation
07.2015 - 06.2016

Training Materials Developer/Senior Training Specialist/Consultant

Risk Management Solutions (RMS)
04.2005 - 08.2014

B.A. - History

University of California, Irvine

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Samantha Tenuta