Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Wayne

Farmington

Summary

Dynamic and results-oriented professional with extensive experience in team leadership and complex problem-solving. Excelled at Papa Murphy's by enhancing customer satisfaction and employee productivity. Demonstrates hardworking and reliable qualities, alongside analytical thinking, to drive performance and safety improvements. Achieved notable success in managing operations and resolving disputes, ensuring high-quality service delivery.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Manager

Papa Murphy's
Rosemount Mn
11.2021 - 01.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Co Manager

Speedway Gas Station
Lakeville, MN
01.2024 - Current

Enhanced customer experience by resolving inquiries efficiently.

  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Improved safety procedures to create safe working conditions for workers.

Pca

Amerimed
Farmington, MN
04.2018 - 10.2022
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Provided empathetic support, ensuring optimal patient comfort.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Branded Foods Manager

Holiday Gas Station
St Paul , MN
08.2004 - 10.2019
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Provided empathetic support, ensuring optimal patient comfort.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Education

Farmington High School
Farmington, MN
06.2004

Skills

    I'm a hard worker I like to keep busy

  • Hardworking and reliable
  • Dependable and hardworking
  • Line management
  • Team leadership
  • Goal oriented
  • Complex Problem-solving
  • Analytical thinking

Certification

Food safety certified to the state of Minnesota

Timeline

Co Manager

Speedway Gas Station
01.2024 - Current

Manager

Papa Murphy's
11.2021 - 01.2024

Pca

Amerimed
04.2018 - 10.2022

Branded Foods Manager

Holiday Gas Station
08.2004 - 10.2019

Farmington High School
Samantha Wayne