Sami Irhyam
Maple Grove
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Brookview Golf Course. Proven ability in problem-solving and maintaining cleanliness, fostering a welcoming environment. Recognized for enhancing customer satisfaction and effectively managing high-pressure situations, demonstrating initiative and teamwork in every role. Committed to continuous learning and operational excellence.
Overview
3
3
years of professional experience
Work History
Building Attendant
Brookview Golf Course
02.2025 - Current
- Upheld company standards for quality control by conducting regular checks on completed tasks and making adjustments as needed for optimal results.
- Provided excellent customer service to guests before, during, and after events
- Assisted in inventory management by organizing storage areas, stocking supplies, and maintaining workflow.
- Ensured compliance with safety protocols during events, minimizing risk for attendees and staff alike.
Gas Station Attendant
Minnoco
10.2022 - 12.2024
Gas Station Attendant
Minnoco
10.2022 - 12.2024
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
Host
Brookview Golf Course
06.2024 - 09.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Promptly maintained seating area and assisted with kitchen tasks during down times.
Gas Station Attendant
VIP Auto
05.2024 - 07.2024
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
Education
Maple Grove High School
Maple Grove, MNSkills
- Cleaning proficiency
- Initiative-taking
- Routine maintenance
- Problem-solving
- Willingness to learn
- Time management
Timeline
Building Attendant
Brookview Golf Course
02.2025 - Current
Host
Brookview Golf Course
06.2024 - 09.2024
Gas Station Attendant
VIP Auto
05.2024 - 07.2024
Gas Station Attendant
Minnoco
10.2022 - 12.2024
Gas Station Attendant
Minnoco
10.2022 - 12.2024
Maple Grove High School
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