Samia Housssein

• Work Delta Airlines as gate agent / Spirit Airlines multi-tasks
• Completes activities related to boarding and/or deplaning passengers and associated paperwork and/ or computer entries
• Keys passenger information into the ticketing reservation system
• Assists passengers with reservations, ticketing, and adjustments to itinerary
• Greets passengers and provides necessary travel and gate information
• Keep passengers informed and makes announcements to ensure important information is communicated about their itineraries, flights and luggage
• Coordinates with internal resources to ensure passenger information is processed and flights are dispatched on time
• Lift or moves passenger luggage onto baggage belt and creates bag labels to ensure proper delivery
• Other tasks as OPS Agent : Ensure Flight security and punctuality, perform gate and boarding duties,

monitor incoming and outgoing flights , communicate with Ramp, crew team,pilot, dispatcher, prepare all paperworks( crew briefing, flight releases, check email concerning about changes in flight schedule or tail number , any maintenance aircraft ect.

• Lifts and carries cleaning equipment, cleaning trays and cases of supplies to service the aircraft
• Cleans passenger seating, vacuuming floors so aircraft is free of debris and wipes down tray tables in a timely manner
• Performs aircraft security inspection to identify and avoid possible security breaches and government fines
• Performs visual inspection of aircraft to ensure no items are left aboard the aircraft and returns items left by passengers or crew members to the appropriate authority
• Mops galleys of aircraft and disposes of trash in designated dumpsters
• Restocks magazines, food, beverages and other supplies aboard the aircraft

• Responsible for producing a quality product that meets all internal and customer regulations
• Effectively communicates as required with team members and lead
• Demonstrate proficiency in reading and interpreting of work orders
• Consistently meet minimum required production, accuracy or quality standards for the work performed
• Have a flexible schedule to the business

• Managed daily inventory counts to keep system accurate
• Focal point for all procurement
• Ensures that all the purchasing procedures are being taken in place , following IOM policy and guidelines
• Assist sending purchasing requests to trustable vendors and evaluates the proposals in coordination with project managers
• Assists in the preparation of BIDS requisitions, quotations and ensures the completion of IOM forms and theirs corresponding signatures
• Monthly update of the open purchase requisitions status
• Assist in looking for new providers of goods and services to offer a better service to the projects
• Provide administration support and logistics related issues for the mission
• Assisting in preparing the paper work and tracking signatures from required signatories
• Follow up vehicles maintenance

• Greeted visitors, assisted needs and directed to appropriate personnel
• Answered and directed incoming calls using multi-line telephone system
• Received incoming packages and mail, dispersed parcels and shipped outgoing items
• Set travel arrangements and gathered documents for management and executive staff meetings.