Sammantha Sutter
Babbitt
Summary
Compassionate Direct Support Professional with extensive experience at Rural Living Environments, adept at implementing individualized care plans and utilizing de-escalation techniques. Proven ability to enhance client well-being through active listening and personal care assistance, fostering independence and social engagement in diverse settings. Committed to maintaining a safe and supportive environment.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
Rural Living Enviroments
02.2019 - 08.2024
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to and from medical appointments with safety and efficiency.
Direct Support Professional
LSS of Mn
06.2016 - 12.2018
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded status and duties completed in logbooks for management.
- Assisted with daily living activities, running errands, and household chores.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Maintained clean, safe, and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Sales Associate
RadioShack
08.2015 - 07.2017
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
GED -
Ged
VirginiaSkills
- ADL support
- Transportation
- Client documentation
- Report generation
- Personal care assistance
- Report writing
- Active listening
- HIPAA compliance
- De-escalation techniques
- Adaptability and flexibility
- First aid and safety
- Medication administration
Timeline
Direct Support Professional
Rural Living Enviroments
02.2019 - 08.2024
Direct Support Professional
LSS of Mn
06.2016 - 12.2018
Sales Associate
RadioShack
08.2015 - 07.2017
GED -
Ged