Samuel Blazevic-Seibert
Duluth
Summary
Proven ability to maintain confidentiality while managing sensitive information. A fast learner skilled in running APAS reports and adept at problem-solving, ensuring a positive experience for students and faculty alike.
Experienced with administrative tasks, student support, and resource management. Utilizes organizational skills and effective communication to maintain smooth operations and assist academic staff. Knowledge of adapting to dynamic environments, ensuring timely and accurate completion of duties.
Overview
8
8
years of professional experience
Work History
Student Worker
Office of the Registrar at UMD
09.2023 - Current
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed front desk duties effectively, professionally handling incoming calls and walk-in inquiries while maintaining confidentiality.
- Worked with running APAS reports for students and finding course equivalents for study abroad courses.
- Used custom databases and entered sensitive information correctly and efficiently.
Customer Service Intern
BuyOnlineNow, Inc
03.2020 - 12.2021
- Calculated correct order shipping totals, updated accounts and maintained detailed records for inventory management.
- Entered shipping reports into customized database system
- Effectively communicated with customer service manager about shipping changes and issues
Animal Encounter Ambassador
Great Lakes Aquarium
07.2022 - 04.2023
- Educated visitors on animal facts, proper animal care and handling.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as enforcing animal quarantine and ensuring safe animal handling.
- Monitored animals for behavioral problems and signs of health issues.
ZooCrew Expert
Lake Superior Zoo
06.2017 - 08.2021
- Communicated effectively with zoo management and staff to implement animal care plans, daily assignments, and guest educational experiences.
- Created various enrichments for multiple animals and species.
- Successfully handled over 30 animals while interacting and teaching guests about the animals.
- Cleaned various animal enclosures.
- Prepared various animal diets.
- Enthusiastically greeted guest and utilized interpretive carts at various animal exhibits.
- Participated in several Zoo events like Boo at the Zoo, World Tiger Day, Member Appreciation Nights, and the Spirit Valley Parade.
- Attended multiple training seminars about working with animals and training zoo animals.
Choreographer/Dance Instructor
218 Dance Project
06.2022 - Current
- Planned and choreographed solo routines for recitals, competitions, and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline during tap master classes.
- Planned, prepared, and delivered lesson plans introducing students to tap techniques and combos.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Offered one-on-one instruction to students by appointment.
- Created online sign-ups for private and open lessons and distributed these sign-ups via email, online applications, and social media.
Education
Bachelor of Arts - Biology
University of Minnesota-Duluth
Duluth, MN05.2026
High School Diploma -
Duluth East High School
Duluth, MN06.2022
Skills
- Courteous and Attentive Customer Service
- Maintaining Confidentiality of Student Personal Information
- Familiar with how to run APAS reports and can read/understand the content in the report
- Can efficiently use schedule builder to build a course load and import it to MyU registration
- Organizational Efficiency
- Fast learner
- Friendly and professional
- Problem-solving
Timeline
Student Worker
Office of the Registrar at UMD
09.2023 - Current
Animal Encounter Ambassador
Great Lakes Aquarium
07.2022 - 04.2023
Choreographer/Dance Instructor
218 Dance Project
06.2022 - Current
Customer Service Intern
BuyOnlineNow, Inc
03.2020 - 12.2021
ZooCrew Expert
Lake Superior Zoo
06.2017 - 08.2021
Bachelor of Arts - Biology
University of Minnesota-Duluth
High School Diploma -
Duluth East High School
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