Samuel Gist
Salol
Summary
Resourceful Slot Manager known for high productivity and efficient task completion. Specialize in gaming floor optimization, customer service excellence, and regulatory compliance management. Excel in leadership, communication, and problem-solving to enhance team performance and guest satisfaction.
Overview
7
7
years of professional experience
Work History
Slot Manager
Seven Clans Casino Warroad
Warroad
06.2023 - Current
- Oversaw daily operations of slot machines and gaming areas to ensure optimal performance and customer satisfaction.
- Trained and supervised staff to improve customer service skills, contributing to enhanced guest experiences.
- Maintained compliance with gaming regulations and internal policies.
- Cultivated relationships with account executives across multiple vendors to streamline communication and support.
- Scheduled installations for slot machines to ensure timely setup.
HR Trainer
Seven Clans Casino Warroad
Warroad
08.2021 - 06.2023
- Developed and delivered training programs for new staff at the casino.
- Facilitated workshops on compliance and regulatory standards for employees.
- Created instructional materials to enhance employee understanding of policies and processes.
- Responsible for setting up and conducting interviews with department managers.
- Processed new team member documentation.
- Maintained personnel files.
C&V Manager
Seven Clans Casino Warroad
Warroad
10.2019 - 08.2021
- Oversaw daily operations to ensure regulations and policy standards.
- Managed team schedules and delegated tasks to maintain efficient workflow.
- Worked with compliance and other department managers to ensure standard operating procedures.
- Responsible for balancing funds daily.
- Executed scheduled deposits of monetary funds to maintain cash flow.
Education
Anson High School
Anson, TXSome College (No Degree) - Anatomy And Physiology
Southwest Texas State University
San Marcos, TXSkills
- Casino operations management
- Gaming compliance
- Project management
- Resource allocation
- Task prioritization
- Continuous improvement
- Problem solving
- Decision-making
- Conflict resolution
- Relationship building
- Reliability
- Adaptability
Timeline
Slot Manager
Seven Clans Casino Warroad
06.2023 - Current
HR Trainer
Seven Clans Casino Warroad
08.2021 - 06.2023
C&V Manager
Seven Clans Casino Warroad
10.2019 - 08.2021
Anson High School
Some College (No Degree) - Anatomy And Physiology
Southwest Texas State University