Detail-oriented professional skilled in effective communication and conflict resolution. Demonstrated ability to navigate sensitive situations with cultural sensitivity, ensuring regulatory compliance and exceptional customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Transfer Care Specialist
Joseph Vertin and Sons Funeral Home
Breckenridge
05.2025 - Current
Removed the decedent from the place of death and transported them to the funeral home.
Transported decedents from the funeral home to the crematory, and medical examiners.
Utilized applications such as Passare, Tukios, and MemoryShare.
Performed duties such as answering phones, filing paperwork, and completing forms.
Support Staff
Vertin-Munson Funeral Home
Wahpeton
05.2025 - Current
Removed decedent from place of death and transported to funeral home.
Maintained the appearance of the funeral home.
Contacted insurance companies and completed the subsequent necessary paperwork.
Communicated with vendors such as local florists, Batesville representatives, and Brown-Wilbert representatives.
Performed duties such as answering phones, filing paperwork and completing forms.
Transfer Care Specialist
Dobmeier Funeral Home
Barnesville
05.2025 - Current
Removed the decedent from the place of death and transported them to the funeral home.
Transported decedents from the funeral home to the crematory, and medical examiners.
Contacted insurance companies and completed the subsequent necessary paperwork.
Coordinated tasks with the funeral directors and office staff to create a cohesive work environment.
Education
Associate of Arts - General Studies
St. Cloud State University
St. Cloud, MN
12-2025
Skills
Conflict resolution
Effective communication
Cultural sensitivity
Obituary writing
Regulatory compliance
Microsoft Word, Publisher, and Outlook experience
Certification
Transfer Care Specialist - Minnesota Department of Health, Issued 7/23/2025