SAM OLSON
Duluth
Summary
Professional banking specialist with comprehensive understanding of financial products and customer service excellence. Proven ability to assess client needs and offer personalized financial solutions. Valued team collaborator who adapts to changing priorities and consistently achieves results. Skilled in financial advising and client relationship management.
Overview
5
5
years of professional experience
Work History
Personal Banker
Umb Financial Corp
Boulder, CO
11.2025 - Current
- Managed customer accounts, providing tailored financial solutions and enhancing client relationships.
- Conducted comprehensive financial assessments to identify client needs and recommend appropriate products.
- Streamlined loan processing procedures, improving turnaround times and customer satisfaction.
- Trained and mentored junior bankers, fostering a collaborative team environment focused on service excellence.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
Grounds Maintenance Worker
City of Duluth
Duluth, MN
06.2022 - 10.2025
- Operated lawn care equipment to maintain grounds and enhance landscape aesthetics.
- Trained new team members on operational procedures and equipment usage.
- Conducted regular inspections of facilities and equipment to identify maintenance needs.
- Led initiatives to improve landscaping techniques, resulting in enhanced visual appeal and sustainability.
Server
Sammy’s Pizza
Duluth, MN
06.2021 - 10.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during peak hours while maintaining attention to detail.
- Implemented upselling techniques to increase average check size and overall revenue.
- Resolved guest complaints promptly, enhancing customer satisfaction and loyalty.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Accounting And Finance
College of Saint Scholastica
Duluth, MN05-2025
Skills
- Customer service
- Relationship building and management
- Customer satisfaction
- Financial services
- Opportunity identification
- Banking policies and procedures
Timeline
Personal Banker
Umb Financial Corp
11.2025 - Current
Grounds Maintenance Worker
City of Duluth
06.2022 - 10.2025
Server
Sammy’s Pizza
06.2021 - 10.2025
Bachelor of Science - Accounting And Finance
College of Saint Scholastica