A collaborative and committed Fintech IT Leader with a proven history of progressive advancement, strategic visioning, technology modernization, delivery, and transformation working in the Supply Chain, Financial Services & Manufacturing industry. Strong vision to roadmap future state technology platform based on organization direction and partnering with internal and external talents to execute it. Management skill at building Business Relationships, Technology Strategy, Digital Transformation, and Modernization of Legacy Technology to more advanced Cloud-based technology.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director, Software Engineering • Digital Marketing
AMERIPRISE FINANCIAL
04.2022 - Current
Leader responsible for Digital Marketing platform supporting the digital experience engineering product their platform and framework needs. Accountable for progressively enriching technology and software development, including leading technical teams and executing technical projects within a quality management framework and outsourced/vendor partner environment. In this position managing budgets (departmental and/or project ~ $2M portfolio), delivering digital solutions on Web, Mobile, and Chat/bot by leveraging React JS, Nx Monorepo, JamStack, Cognicor/IBM Watson chat bot technologies, TypeScript, and other frameworks. Also driving digital transformation effort in Agile methods and frameworks and DevSecOps/CI/CD tools, including Jira, Advanced Roadmap, Cypress, LaunchDarkley, Jenkins, BitBucket, Veracode, BlackDuck, and BrowserStack.
Providing strategic and operational leadership in the design and development of the company's internal and customer experience products.
Implemented digital experience related to content and video hosting solution with tools like Bloomreach and Brightcove
Driving modernization of infrastructure and providing digital data analytics as a service with modern tools like Segment, Adobe Launch and Glassbox
Driving strategy and managed on and offshore talents, both internal and vendor provided, to ensure best in class solutions that were high quality, cost effective, sustainable, and market-leading.
Driving Digital Marketing personalization journeys and campaigns using Adobe Cloud tools like Target, Journey Analytics and Journey Optimizer
Senior Manager, Software Engineering • Enterprise Data and Analytics
SLEEP NUMBER
03.2021 - 04.2022
Leader responsible for Data platform supporting the enterprise Analytics platform and internal systems with their data ingestion and transformational needs. Accountable for driving data engineering and warehousing strategy for Sleep Numbers Data platform and enable users to ingest and run analytics on it. Also support the platform related to the whole warehousing and data engineering stack. Reporting to the Vice President for Enterprise Data and Analytics platform.
Influence changes and system enhancements to business processes, policies, and infrastructure to deliver the most effective IT services using the Architecture review board
Implemented Data integrations with platforms like Workday, BluJay, SimpleVOIP and Anaplan to drive better workforce management and Financial planning
Driving modernization of infrastructure, platforms, data warehousing and data engineering to be enterprise standard, event based, decoupled from ingesting systems, service-oriented , more agile and scalable, flexible in order to support growing and changing business needs
Built high-performing 24x7 offshore-onshore production support teams through partnership with multiple IT contractor for over $2 million PAR and key recruitment of internal talent
Setup DevOps and Agile teams for software development and support team to deliver faster and better product by putting right people in the right seat in the bus
IT partner for any new SaaS or PaaS solution by providing system integration solution and onboarding
Managing and support Informatica and Azure platforms to support entire Data engineering work
Offering data integration solution with Rules Engine based work flow
Senior Manager, IT – Sales, Fulfillment and Internal Platforms
DELUXE CORPORATION
12.2013 - 03.2021
Leader responsible for IT within the largest internal platform systems of Deluxe Corporation. Accountable for driving technology, web to print strategy, and delivering critical projects to drive organic growth to Deluxe Checks and Promotional product business. Reporting to the Internal platform Executive Director.
Driving modernization of infrastructure, platforms, applications to be enterprise standard, service-oriented , more agile and scalable, flexible in order to support growing and changing business needs
Influence changes and system enhancements to business processes, policies, and infrastructure to deliver the most effective IT services using the Architecture review board
Implemented SaaS platforms like Workday, WorkBoard and Anaplan to drive better workforce management, V2MOM, and Financial planning
Setup DevOps and Agile teams for software development and support team to deliver faster and better product
Built high-performing 24x7 offshore-onshore production support teams through partnership with TCS and key recruitment of internal talent
Serving as a strategic partner for Deluxe S4 Hana roadmap
Enterprise Architect partner for next-generation fulfillment and Direct Mail technology platforms to support multi-million new business and capability
IT partner for promotional products to provide IT solution to stream fulfillment orders to Deluxe that is scalable
Driving Mulesoft Order orchestration to support data integration and sales to fulfillment strategy
Technical Leader of Information Technology
TATA CONSULTANCY SERVICES LTD
08.2006 - 12.2013
Served as Technical Leader at Deluxe Corp. on behalf of TCSL IT for Sales to fulfillment technology. Responsibilities included the delivery of all IT services leveraging multiple IT languages and operating systems. Performed as onshore TCSL SME for design and architecture of software systems based on project needs and ensured that the offshore team was always providing on-time delivery with quality.
Directed the integration of fulfillment technology related to Small Business and Financial institutions to Common manufacturing platform
Operated as a technology leader and SME for centralizing data enrichment before print-ready file creation
Designed plant and press assignment to efficiently and automatically assign cost-effective plant-based on printing capabilities
Responsible for systems supporting Manufacturing, FI streaming, Product and Imposition IT platforms
Work with sponsors and major stakeholder for project feedbacks and lesson learned
Maintaining the technical vision and feasibility for the project team
Lead the implementation of CICD pipeline using Jenkins
Education
Ph.D. - Information Technology
Capella UNIVERSITY
Minneapolis, MN
12-2028
MBA -
SAINT MARY’s UNIVERSITY
Minneapolis, MN
03.2017
Bachelor of Electronics & Communication Engineering - Radio Physics and Electronics
UNIVERSITY OF CALCUTTA
Kolkata, India
03.2006
Bachelor of Science - Physics Major
UNIVERSITY OF CALCUTTA
Kolkata, India
03.2003
Skills
Experience Engineering Web Analytics Build and Release Automation Change Management Tech Debt Reduction ERP Sales & Fulfillment Modules Cloud and SaaS Implementation Enterprise Architect Application Development Fulfillment Technology IT Security & Audit Agile Kanban Software and Vendor Management IT Contractor Management Stakeholder Partnership Project Management Organization Leadership Team Builder Influencer Financial and Budget Management Data Engineering
Print and services technology (Checks/Forms/labels/Promotional products) Antenna house UPS Ship Exec S4 Hana MFG module Net VC Shell Scripting PL/SQL Windows Linux XSL Oracle SQL server IIB MQ Cloud Anaplan MuleSoft Kanban Workday Workboard Git Web API and REST architecture Informatica Azure Bloomreach Brightcove Adobe Launch Segment CICD
Includes various development, support, architect positions including Senior Developer, Project Manager, Application Development Lead Deluxe Corporation (Shoreview, MN), and TCSL (Shoreview, MN & Chennai, India)
Accomplishments during these roles include:
Increased the efficiency of project delivery and reduced costs by adopting DevOps and a 24x7 offshore support model.
Led a team of 30+ employees/contractors in the annual delivery of over 80+ applications and SaaS solutions.
Implemented system and talent solutions in support roles to reduce support and maintenance costs by 70% over 2 years.
Worked with Segment CIO on Fulfillment IT roadmap representing a 4-year strategy.
Successfully defined and executed performance and load testing automation
Reduced server footprint in every Deluxe fulfillment site and pushed virtualization with right-sizing
Successfully lead a team of engineers to move common fulfillment platform to Deluxe private cloud
Lead project to move sales platform from private AWS cloud to Secure Landing Zone with right-sizing and cost-effective AWS license model
Solution and Development lead for Deluxe Internal Shipping platform which is used across 15+ Deluxe fulfillment systems and reduced the shipping speed by 70% using UPS Ship Exec
Obtained experience performing other management duties including budget preparation/control, coaching, career planning, performance reviews, salary adjustments, forecasting, and annual planning.
Designing and executing SOC and SOQ IT Audits for internal platforms
Employee and contractor management
Software contract management
Certification
Columbia Business School – People Leadership and Business strategy training
TOGAF Certification
Project Management Professional (PMP)
Certified Scrum Master (CSM)
Timeline
Director, Software Engineering • Digital Marketing
AMERIPRISE FINANCIAL
04.2022 - Current
Senior Manager, Software Engineering • Enterprise Data and Analytics
SLEEP NUMBER
03.2021 - 04.2022
Senior Manager, IT – Sales, Fulfillment and Internal Platforms
DELUXE CORPORATION
12.2013 - 03.2021
Technical Leader of Information Technology
TATA CONSULTANCY SERVICES LTD
08.2006 - 12.2013
Ph.D. - Information Technology
Capella UNIVERSITY
MBA -
SAINT MARY’s UNIVERSITY
Bachelor of Electronics & Communication Engineering - Radio Physics and Electronics