Sandra Burke
New Brighton
Summary
Dynamic professional with a proven track record at StuartCo, excelling in housekeeping and customer service. Adept at maintaining high sanitation standards while fostering teamwork and compliance with health protocols. Recognized for enhancing guest satisfaction through meticulous attention to detail and effective communication, ensuring a welcoming environment for all.
Overview
2015
2015
years of professional experience
1
1
Certification
Work History
Housekeeper
StuartCo
- Maintained cleanliness and organization in residential and commercial spaces.
- Operated cleaning equipment and utilized safety protocols effectively.
- Conducted regular inspections to ensure compliance with cleanliness standards.
- Assisted in inventory management of cleaning supplies and materials.
- Collaborated with team members to streamline cleaning processes.
- Developed efficient schedules to optimize cleaning assignments across properties.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Adhered to professional house cleaning checklist.
Leasing Agent
Oakwood Property Management
St. Cloud, MN
09.1995 - 02.2015
- Assisted prospective tenants with property tours and application processes.
- Coordinated lease renewals and ensured timely documentation completion.
- Maintained comprehensive knowledge of property features and local market trends.
- Responded promptly to tenant inquiries and resolved maintenance issues efficiently.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
- Conducted property tours to highlight features of properties.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
Education
Psychology
Bemidji State University
Bemidji, MNBachelor of Science - Criminal Justice
Bemidji State University
Bemidji, MNSkills
- Teamwork
- Housekeeping
- Customer service
- Health and safety compliance
- Customer service-focused
- Excellent oral and written communication
- Customer-oriented
Certification
Employee of the Month
Recognized award winner of MADACS
Housekeeper of the Year - twice
Timeline
Leasing Agent
Oakwood Property Management
09.1995 - 02.2015
Housekeeper
StuartCo
Psychology
Bemidji State University
Bachelor of Science - Criminal Justice
Bemidji State University