Sandra Mahmoud
Lakeville
Summary
Motivated sales professional with a strong track record in customer engagement and satisfaction. Demonstrated ability to negotiate trade in values and facilitate informed purchasing decisions, ensuring a seamless customer experience.
Overview
8
8
years of professional experience
Work History
Automotive Sales Consultant
Buerkle Honda
Vadnais Heights
05.2025 - Current
- Demonstrated vehicle features and benefits to prospective buyers.
- Managed follow up communications with leads and existing customers.
- Built rapport with clients to foster trust and long-term relationships.
- Utilized dealership software for inventory management and customer tracking.
- Greeted customers and identified their automotive needs.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
- Performed market research on competitor vehicles and pricing strategies.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
- Consistently exceeded quotas by pursuing and closing sales.
Automotive Sales Consultant
Walser Toyota
Bloomington
07.2023 - 05.2025
- Greeted customers and assessed their vehicle needs.
- Demonstrated vehicle features and answered customer inquiries.
- Collaborated with team members to improve sales techniques.
- Conducted follow-up calls to maintain customer relationships.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Conducted test drives for prospective buyers.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Advised customers on financing options and warranties available for their purchase.
Frontend Coach
Walmart
Lakeville
08.2017 - 05.2023
- Trained team members on front-end operations and customer service skills.
- Assisted with scheduling and staffing to optimize store coverage and efficiency.
- Resolved customer inquiries and complaints with professionalism and efficiency.
- Established goals for team members to encourage productivity and efficiency.
- Ensured all employees followed safety regulations while performing their duties.
- Tracked employee hours to ensure accurate payroll records were maintained.
- Supervised cashiers in handling transactions accurately and efficiently.
- Monitored cash drawers in checkouts to verify adequate cash supply.
Education
High School Diploma -
Maple Grove Senior High
Maple Grove, MN05-2018
Skills
- Vehicle demonstration
- Negotiating pricing and Trade in values
- Meeting and exceeding monthly sales targets
- Active listening and problem solving
- Building long-term customer relationships
- New and Pre owned Vehicle knowledge
Languages
Arabic
Native/ Bilingual
Timeline
Automotive Sales Consultant
Buerkle Honda
05.2025 - Current
Automotive Sales Consultant
Walser Toyota
07.2023 - 05.2025
Frontend Coach
Walmart
08.2017 - 05.2023
High School Diploma -
Maple Grove Senior High