Dynamic Traveling Technician at Elevate Eye Care, skilled in conflict resolution and targeted testing. Enhanced team performance through effective staff training and support, while ensuring patient satisfaction in eyewear selection and care. Proficient in dry eye testing and treatment, contributing to a seamless patient experience and operational efficiency.
Training of staff.
Support managers when they needed to be out of the office.
Worked with patients in the choosing of glasses, including adjustments, repairs, and sales.
Ordered supplies for the offices including contacts lenses.
Conflict resolution. Worked with patients that felt something was not right with their experience.