Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sanjil  Rijal

Sanjil Rijal

Saint Cloud

Summary

Results-driven IT Support Specialist with expertise in troubleshooting and user interface design. Skilled in developing user-friendly mobile applications and enhancing network security. Committed to delivering effective IT solutions that drive operational efficiency.

Overview

9
9
years of professional experience

Work History

IT Support Specialist

Lincoln Everest Corporation
Middletown
12.2025 - Current
  • Provided technical support to end-users for software and hardware issues.
  • Assisted in the setup and installation of new computer systems and peripherals.
  • Documented IT support requests and resolutions in the ticketing system.
  • Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
  • Performed a variety of clerical and administrative duties pertaining to on-site support.
  • Developed user-friendly mobile applications using Flutter framework.
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals.
  • Collaborated with designers to implement responsive UI components.
  • Troubleshot and debugged issues to improve app performance.

Jr it assistant

classic tech
kathmandu
08.2017 - 12.2019
  • Provided technical support for computer hardware and software issues, improving user access to essential tools.
  • Assisted in maintaining network security and system updates, contributing to a secure IT environment.
  • Facilitated remote meetings by ensuring video conferencing equipment was operational, enhancing communication among team members.
  • Managed inventory of IT equipment including laptops, desktops, phones.

Education

Bachelor of Science - Computer Information Systems

St Cloud State Univirsity
St Cloud,MN
05-2025

Skills

  • Technical support
  • Troubleshooting skills
  • Software troubleshooting
  • Mobile application development
  • Network security
  • User interface design
  • Customer service
  • Effective communication

Languages

English
Full Professional
Hindi
Native/ Bilingual
Nepali
Native/ Bilingual

Timeline

IT Support Specialist

Lincoln Everest Corporation
12.2025 - Current

Jr it assistant

classic tech
08.2017 - 12.2019

Bachelor of Science - Computer Information Systems

St Cloud State Univirsity
Sanjil Rijal