Saphire Anderson
Breckenridge
Summary
Positive, upbeat, and dedicated to providing compassionate care, recognized for strong interpersonal abilities and supportive nature. Possesses foundational knowledge in assisting individuals with daily activities and administering basic health care, coupled with excellent communication and organizational skills. Committed to enhancing quality of life for those supported and fostering inclusive, respectful environment. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Direct Support Professional
Red River Human Services Foundation
08.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Supported clients in managing their finances and personal administration, fostering greater independence.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Paraprofessional
NESC (Northeast Ed Services Co-OP
08.2021 - 08.2022
- Implemented visual schedules and supports to help students transition smoothly between activities throughout the day.
- Established trusting relationships with students by exhibiting empathy, patience, and understanding during challenging situations.
- Reduced instances of disruptive behaviors through proactive intervention strategies and consistent implementation of behavior plans.
- Promoted positive behavior changes by consistently reinforcing appropriate actions using praise and rewards.
- Effectively managed challenging situations with students by remaining calm, composed, and focused on implementing appropriate interventions in a timely manner.
- Facilitated communication between students, parents, and school staff to ensure consistency in ABA approaches across settings.
- Improved students'' social skills through targeted group activities and one-on-one sessions.
- Coordinated with occupational therapists, speech-language pathologists, and other specialists to provide comprehensive support for each student''s unique needs.
- Interacted physically and verbally with students throughout each day.
- Supported teacher in development of individual learning strategies.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Observed students' performance and recorded relevant data to assess progress.
Waitress
Webster's Dakota Diner
05.2010 - 08.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Bartender
VFW
08.2021 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Kennel Technician
2nd Home Pet Resort
07.2020 - 07.2021
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Assisted in successful adoption processes by providing accurate information about each animal''s temperament and needs.
- Provided compassionate care for over 50 dogs and cats, ensuring their comfort and well-being during their stay.
- Reduced stress levels in animals by implementing structured play and exercise routines, promoting physical and mental well-being.
- Enhanced kennel cleanliness by implementing rigorous daily cleaning schedule, ensuring healthy environment for all animals.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Followed pet care instructions for dietary needs and medication regimens.
Education
High School Diploma -
Webster Area
Webster, SD05.2014
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Relationship building
- Direct patient care
- Transportation
- Appointment scheduling
- Disability awareness
- ADL support
- Goal setting
- Social skills development
- Crisis management
- Nutrition
- Daily living support
- Behavioral support
- Record keeping
- Healthcare
- Support plan management
- Hygiene assistance
- Charting and documentation
- Community activities
- Personal care assistance
- First aid and CPR
- Wellness and nutrition knowledge
- CPR certification
- Fast learner
- Documentation and recordkeeping
- First aid certification
- Cooking meals
- Certified in CPR/AED
- Vitals monitoring and documentation
- Decision-making
- Clear communication
- Housekeeping
Timeline
Direct Support Professional
Red River Human Services Foundation
08.2022 - Current
Paraprofessional
NESC (Northeast Ed Services Co-OP
08.2021 - 08.2022
Bartender
VFW
08.2021 - 07.2022
Kennel Technician
2nd Home Pet Resort
07.2020 - 07.2021
Waitress
Webster's Dakota Diner
05.2010 - 08.2022
High School Diploma -
Webster Area
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