Summary
Overview
Work History
Education
Skills
Hiking, Crafts, Fishing, and Family
Timeline
Generic

Sara Anderson

Ruthton

Summary

Dynamic and results-driven professional with extensive experience in team leadership and customer service at Hugo's Mexican Restaurant. Proven ability to enhance customer satisfaction and streamline operations through effective decision-making and staff training. Skilled in money handling and fostering a positive work environment, ensuring high-quality service delivery.

Overview

22
22
years of professional experience

Work History

Assistant Manager

Ruthton Express
06.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Supervisor

Langes Café
09.2007 - 11.2015
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.

Manager

Hugo's Mexican Restaurant
06.2003 - 12.2006
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Education

Bachelor - Psychology

Southwest Minnesota State University
Marshall, MN
05.2027

Associates Degree - Liberal Arts

Minnesota West Community And Technical College
Pipestone, MN
01.2026

CNA Certification - Nursing

Yavapai College
Prescott, AZ
10.2005

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Staff management
  • Time management
  • Staff training and development

Hiking, Crafts, Fishing, and Family

I faithfully put my family over everything! I enjoy hiking with my dogs, fishing in Minnesota's lakes and rivers, and crafts.

Timeline

Assistant Manager

Ruthton Express
06.2024 - Current

Supervisor

Langes Café
09.2007 - 11.2015

Manager

Hugo's Mexican Restaurant
06.2003 - 12.2006

Bachelor - Psychology

Southwest Minnesota State University

Associates Degree - Liberal Arts

Minnesota West Community And Technical College

CNA Certification - Nursing

Yavapai College

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Sara Anderson