Sara Beaver
Sherburn
Summary
Dedicated service specialist of 27 years bringing resourcefulness and strong background combined with exceptional customer service and organizational skills. Approaches each service issue with analytical, level-headed approach to identify needs, resolve problems and maximize customer satisfaction.
Overview
26
26
years of professional experience
Work History
Day service specialist
MRCI
Mankato
08.2019 - 12.2025
- Provided daily interaction on topics picked by the individuals
- Managed service goals using internal tracking systems .
- Collaborated with team members to enhance the best experience possible for the individuals I supported
- Created paperwork to keep our 245d license up to date by entering accurate information on the individuals we supported
Team leader
MRCI
Mankato
11.2018 - 03.2019
- Led team to achieve operational goals and enhance workflow efficiency.
- Coordinated staff schedules to ensure adequate coverage and productivity.
- Trained new employees on job responsibilities.
- Worked closely with DHS to accurately follow the rules and regulations according to 245D compliance
- 245D paperwork
- Established new goals for the individuals we supported.
Support plan coordinator
MRCI
Fairmont
08.2003 - 11.2018
- Coordinated in house schedules for various programs and events
- Managed communication between staff, clients, and external partners.
- Organized training sessions for new team members and volunteers.
- Developed 245D paperwork
- Job coaches individuals at community sites
- 1 on 1 support for individuals
Support Specialist
MRCI
Fairmont
08.1999 - 08.2003
- Provided support at job sites
- 1 on 1 support
- Provided support on in house jobs
- Collaborated with co-workers in different departments to make transitions run smoothly
- Documented support on goals and daily progress reviews
Education
Martin County West Schhol
Sherburn, MNSkills
- Service goal management
- Coordination of schedules
- 245D compliance knowledge
- Documentation accuracy
- Certified in CPR
- Certified in First Aid
- Certified in Mandt Training
- Computer experience
- HIPPA training
- Seizure training
- Trained in mandated reporting
- Harassment training
Timeline
Day service specialist
MRCI
08.2019 - 12.2025
Team leader
MRCI
11.2018 - 03.2019
Support plan coordinator
MRCI
08.2003 - 11.2018
Support Specialist
MRCI
08.1999 - 08.2003
Martin County West Schhol