Sara Rosas
Oak Grove
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Marketing Strategist
Bizzy Web
04.2024 - Current
- Developed customer personas to better understand target demographics, enabling more focused marketing initiatives tailored to their needs and preferences.
- Increased lead generation with the implementation of targeted content marketing strategies.
- Led a team of marketers to exceed project goals through strong leadership skills, fostering collaboration between departments.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Marketing Manager
Twin City Underwriters
09.2011 - 02.2024
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.
- Enhanced customer retention rates by proactively addressing any issues or concerns regarding their Medicare plans.
- Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
Education
Bachelor of Science - Business Management
Bethel University
Saint Paul05-2009
Skills
- Campaign management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Organizational skills
- Team leadership
- Self motivation
Certification
- Licensed Insurance Agent/Broker - Minnesota Department of Insurance.
Timeline
Marketing Strategist
Bizzy Web
04.2024 - Current
Marketing Manager
Twin City Underwriters
09.2011 - 02.2024
Bachelor of Science - Business Management
Bethel University
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