Sara Schroeder

Spearhead sales operations, consistently achieving or exceeding revenue targets through customer engagement and location-based selling.
Manage customer accounts, providing ongoing support, handling inquiries, and ensuring high customer satisfaction and retention.
Coordinate order management processes from initiation to fulfillment, ensuring accuracy, efficiency, and timely delivery.
Lead employee management efforts, including training, scheduling, and team development to drive productivity and morale.
Monitor and track import and inventory flow using management systems to ensure accuracy, accountability, and time-sensitive replenishment.

Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Serve as both a skilled bartender and a key member of the management team, responsible for delivering exceptional guests experiences while supporting daily operational leadership.

Balance high-paced bartending duties with supervisory takes to ensure smooth front-of-house operations, team efficiency, and adherence to company standards.

Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Operational Leadership
  Oversee day-to-day restaurant operations, ensuring a smooth and efficient service from open to close.
  Ensure compliance with health, safety, and sanitation regulations.
  Manage all aspects of food inventory, including ordering, receiving, and stock rotation.
  Coordinate beer inventory and maintain vendor relationships for craft selections.
• Team Management
  Hire, train, schedule, and manage FOH and BOH staff.
  Create a positive work environment that encourages teamwork and high morale.
  Conduct regular performance reviews and provide coaching to drive employee development.
• Guest Experience
  Lead by example in delivering outstanding customer service.
  Handle customer inquiries, complaints, and feedback professionally.
• Financial Performance
  Execute marketing and promotional initiatives to drive traffic and sales.
• Brand & Atmosphere
  Maintain the unique identity and culture of the burger/beer concept.
  Ensure the restaurant's ambiance, cleanliness, and music align with brand standards.
  Curate rotating beer lists or events (e.g., tap takeovers) to attract customers.