Sara Thao
1591 Sloan Street Apt 1, Saint Paul
Summary
A dynamic Treatment Coordinator with extensive experience at Community Dental Care, eager to put my skills to use. Excelling in insurance verification and payment collection. Proven ability to enhance customer satisfaction through effective scheduling and bilingual communication. I am skilled in financial estimates and problem-solving, consistently delivering results in fast-paced environments. A dedicated team player committed to achieving operational excellence.
Overview
6
6
years of professional experience
Work History
Treatment Coordinator
Community Dental Care
11.2024 - Current
- Verifying insurance
- Collecting payments
- Giving quotes/estimates
- Faxing
- Sending pre authorizations/priors
Scheduling Coordinator/Call Center
Community Dental Care
07.2023 - Current
- Scheduling patients
- Answer phones
- Faxing
- Emailing
- Verify insurance
Sales Associate
H & M
09.2022 - 01.2023
- Cashier
- Fitting room associate
- Answer phones
- Store inventory/shipment
Closing Expert/General Merchandise
Target
04.2021 - 07.2022
- Closing the store
- Cashier
- Answering phones in tech area
Cashier/Counter Help
Panda Express
05.2019 - 05.2020
- Serve food
- Cashier
- Kitchen help
Education
High school diploma -
Harding High School
Saint Paul, MN06-2020
Some College (No Degree) - Business
Century College
Saint Paul, MNSkills
- Dental Terminology
- Medical Terminology
- Customer service
- Financial advisor
- Payment collection
- Insurance authorization
- Financial estimate
- Scheduling
- Verifying insurance
- Team player
- Bilingual
- Problem-solving skills
- Microsoft Word
- ICD
- Multitasking
Languages
Hmong
Native/ Bilingual
Affiliations
- Feed my starving children
- Cleaning liter around my high school
- setting up and planning events for school (student council)
- Was in a parade for Community Dental Care
Accomplishments
- Awards: A & B honor roll
- short story contest & poetry contest: honorable mentions
- On the Deans list in college
References
- Hlou Yang - 651-386-0151 | Hlouyang@cdentc.org
- Summer Vang - 651-403-3944 | Summervang@cdentc.org
- Bee Thao - 651-322-0185 | Beethao@cdentc.org
Timeline
Treatment Coordinator
Community Dental Care
11.2024 - Current
Scheduling Coordinator/Call Center
Community Dental Care
07.2023 - Current
Sales Associate
H & M
09.2022 - 01.2023
Closing Expert/General Merchandise
Target
04.2021 - 07.2022
Cashier/Counter Help
Panda Express
05.2019 - 05.2020
High school diploma -
Harding High School
Some College (No Degree) - Business
Century College
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