Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Sarah Campbell

Shakopee

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

12
12
years of professional experience

Work History

Studio Manager

Club Pilates
Edina
06.2023 - 05.2025
  • Led and supported cross-functional teams across six regional studios
  • Managed member schedules, staff coverage, and daily operations remotely when needed
  • Implemented SOPs and digital onboarding to improve virtual workflows
  • Achieved record-high regional membership count through strategic outreach
  • Oversaw digital communications with members and staff for classes and events
  • Planned and coordinated large-scale community events with remote logistics
  • Handled high volume of calls, emails, and texts daily to support members and staff
  • Balanced multitasking across scheduling, customer support, and front-desk management in a fast-paced environment

Sales Associate

Club Pilates
Edina
11.2022 - 06.2023
  • Maintained 100+ daily outreach tasks using phone, email, and CRM platforms
  • Managed new member acquisition through virtual follow-ups and scheduling
  • Provided responsive customer service and tech support for members

Special Education Paraeducator (ASD)

Shakopee Public Schools
Shakopee
09.2021 - 10.2022
  • Delivered 1:1 and small-group support; tracked data and communicated progress remotely
  • Documented academic milestones and updated digital learning plans
  • Supported classroom success through strong virtual and in-person teamwork
  • Assisted teachers with lesson planning and classroom management.
  • Supported students with individualized learning plans and accommodations.
  • Monitored student behavior and implemented positive reinforcement strategies.
  • Collaborated with staff to create an inclusive classroom environment.
  • Provided direct instruction to students with autism spectrum disorder in areas of communication, social skills, behavior management, and academic skills.

Licensed Realtor

Bridge Realty
Shakopee
04.2019 - 09.2021
  • Managed client schedules, contracts, and communications— remotely
  • Conducted virtual showings and walkthroughs using video platforms
  • Used CRM tools to track leads, appointments, and follow-ups
  • Conducted market research to determine property values and trends.
  • Negotiated contracts and agreements between buyers and sellers.
  • Maintained updated knowledge of local real estate regulations and laws.
  • Collaborated with mortgage brokers to facilitate financing solutions for clients.
  • Managed real estate transactions from initiation to closing.

Medical Service Coordinator

Logistics Health Incorporated
La Crosse
06.2013 - 12.2013
  • Scheduled medical/dental services for veterans and military personnel via inbound/outbound calls
  • Maintained accuracy across multiple systems while handling high call volumes
  • Balanced empathy and efficiency in all client interactions
  • Managed communication between patients and medical staff effectively.
  • Maintained accurate records in electronic health systems securely.
  • Collaborated with insurance companies for patient eligibility verification.
  • Communicated with medical staff to relay patient messages and resolve issues.
  • Conducted follow-up calls to patients to ensure satisfaction with services provided.
  • Ensured that all relevant documentation is completed accurately prior to submitting claims.

Education

Bachelor of Psychology and Fine Arts - Art Therapy

University of Wisconsin
River Falls, WI

Skills

  • Customer service and support (phone, email, chat)
  • Scheduling and calendar management
  • CRM management
  • Remote team collaboration (Zoom, Slack, Google Workspace, Microsoft Teams)
  • Documenting and reporting
  • Empathetic communication and conflict resolution
  • Communication skills
  • Nonviolent crisis intervention

Timeline

Studio Manager

Club Pilates
06.2023 - 05.2025

Sales Associate

Club Pilates
11.2022 - 06.2023

Special Education Paraeducator (ASD)

Shakopee Public Schools
09.2021 - 10.2022

Licensed Realtor

Bridge Realty
04.2019 - 09.2021

Medical Service Coordinator

Logistics Health Incorporated
06.2013 - 12.2013

Bachelor of Psychology and Fine Arts - Art Therapy

University of Wisconsin

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Sarah Campbell