Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
9
9
years of professional experience
Work History
Caregiver
BrightStar Care
06.2021 - Current
Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Remained alert to problems or health issues of clients and competently responded.
Resident Care Assistant
Eagle Crest Communities
07.2020 - 06.2021
Provide loving care to elderly residents in a memory care setting
Cares include; administration of prescription medication, bathing, feeding, personal cleanliness cares while making sure each resident feels at home
Certified Nursing Assistant
Thorne Crest Senior Living Community
03.2020 - 07.2020
Provide daily personal care and emotional support to memory care residents while maintaining each residents dignity and independence
Server
Applebee's Grill + Bar
10.2019 - 06.2020
Provide guests with appropriate food items along with providing an enjoyable dining experience
Patient Service Representative
Mayo Clinic Health System
11.2015 - 08.2018
Responsible for scheduling future and same day appointments for patients in person and by phone
Assisted medical providers with their monthly patient schedules
Education
No Degree - General Studies
Western Technical College
La Crosse, WI
No Degree - Early Childhood Care And Education
Crown College
Saint Bonifacius, MN
Nurses Aide - Certificate -
Riverland Community College
Albert Lea, MN
01.2020
Massage Therapy - Certificate -
Atlanta School of Massage
Atlanta, GA
01.2012
Skills
Time management
Problem-solving
Multitasking and organization
Verbal and written communication skills
Timeline
Caregiver
BrightStar Care
06.2021 - Current
Resident Care Assistant
Eagle Crest Communities
07.2020 - 06.2021
Certified Nursing Assistant
Thorne Crest Senior Living Community
03.2020 - 07.2020
Server
Applebee's Grill + Bar
10.2019 - 06.2020
Patient Service Representative
Mayo Clinic Health System
11.2015 - 08.2018
Nurses Aide - Certificate -
Riverland Community College
Massage Therapy - Certificate -
Atlanta School of Massage
No Degree - General Studies
Western Technical College
No Degree - Early Childhood Care And Education
Crown College
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