Sarah Jones
Woodbury
Summary
Healthcare operations leader with a combined 20 years of experience spanning dental practice management and healthcare benefits coordination. Proven expertise in leading clinical teams, coordinating patient care, and managing multi-state operations. Strong track record of financial management and community engagement with demonstrated success in cost reduction and revenue optimization.
Overview
29
29
years of professional experience
Work History
Practice Manager of Operations
Metro Dentalcare Bloomington
01.2024 - Current
- Consistently achieved monthly production goals exceeding $250,000 through strategic team management
- Reduced payroll expenses by 3% while maintaining optimal staffing and service quality
- Decreased monthly supply costs from 3.5% to 2.5% through improved inventory management
- Analyzed monthly P&L statements to identify opportunities for revenue growth and cost reduction
- Led a team of 14 dental professionals, consistently achieving monthly production and collection goals
- Reduced insurance and patient aging report by 50% in one quarter through strategic collection protocols
- Managed comprehensive medical and dental insurance verification, claims processing, and appeals
- Developed and implemented patient financial policies and payment arrangements
- Facilitated synergy meetings and team meetings to support practice growth
- Conducted regular performance reviews and provided coaching to enhance team effectiveness
Director of Marketing
United Energy Workers
06.2021 - 10.2024
- Managed regional P&L responsibilities across three states, ensuring profitable operations while maintaining quality care standards
- Led a specialized team of 10 nurses, coordinating benefits verification and healthcare access for former energy plant employees
- Organized and hosted community outreach events to connect with potential clients and their families
- Developed relationships with local organizations to facilitate educational seminars about available benefits
- Established partnerships with home health agencies to ensure seamless care coordination for approved beneficiaries
- Verified and processed an average of 50 potential client applications daily for energy plant employee benefits
- Developed comprehensive care coordination protocols between benefits verification team and home health providers
- Created and managed referral networks with healthcare providers across multiple states
- Implemented quality assurance measures to ensure proper patient care transitions
- Built relationships with community healthcare organizations to enhance service delivery
Dental Management
Various Dental Offices
06.1996 - 06.2021
Education
Bachelor's Degree -
Dixie State University
01.2000
Skills
- Financial Management & P&L Analysis
- Cost Reduction Strategies
- Revenue Optimization
- Clinical Team Leadership
- Healthcare Coordination
- Community Outreach
- Event Planning
- Benefits Management
- Multi-State Operations
- Medical & Dental Insurance Processing
- Patient Care Coordination
- Strategic Healthcare Partnerships
- Quality Assurance
Timeline
Practice Manager of Operations
Metro Dentalcare Bloomington
01.2024 - Current
Director of Marketing
United Energy Workers
06.2021 - 10.2024
Dental Management
Various Dental Offices
06.1996 - 06.2021
Bachelor's Degree -
Dixie State University
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