Sarah Martin
Saint Francis
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Spa Consultant
Total Tan & Spa
Andover
06.2024 - Current
- Delivered exceptional customer service to achieve high customer satisfaction levels.
- Identified upselling opportunities by assessing customer needs and preferences.
- Cultivated positive customer relationships through engaging and friendly interactions.
- Maintained professionalism while addressing challenging customer situations.
- Responded to customer inquiries with accurate information about products and services.
Lead Sales Associate
Old Navy
Coon Rapids
05.2023 - 03.2025
- Trained new sales associates to enhance team performance.
- Recommended products aligned with customer needs and preferences.
- Greeted customers, delivering accurate product information.
- Executed cashier duties during peak periods and staffing shortages.
- Maintained cleanliness and organization throughout store environment.
- Participated in staff meetings to brainstorm promotions and events.
- Promoted store credit card program through discount incentives.
- Organized product displays for optimal visibility.
Education
High School Diploma -
St. Francis High School
St. Francis05-2025
Skills
- Customer service excellence
- Sales strategies
- Product expertise
- Communication skills
- Team collaboration
- Conflict resolution
Affiliations
- Varsity Boys Basketball Manager
- Varsity Boys Football Manager
Timeline
Spa Consultant
Total Tan & Spa
06.2024 - Current
Lead Sales Associate
Old Navy
05.2023 - 03.2025
High School Diploma -
St. Francis High School
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